Transient Sales Manager - The Waldorf Astoria New York

Description

• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
• Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
• Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
• Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Negotiate contracts and commission agreements with end-user customers and intermediaries.
• Create and execute plan to shift share from your competitors.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.

Requirements

• Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Minimum Years of Experience:  Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.
• Highly professional presentations and oral and written communication skills.
• Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
• Minimum Education: Bachelor's Degree preferred

Benefits

• Go Hilton travel program: 100 nights of discounted travel
• Best-in-Class Paid Time Off (PTO)
• Parental leave to support new parents
• Mental health resources including Employee Assistance Program
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Access to pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Recognition and rewards programs
• Career growth and development
• Medical Insurance Coverage – for you and your family

Training + Development

Interview process

Visa Sponsorship

Security clearance