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National Operations Specialist
Article Student Living
Providing high-quality, purpose-built student accommodation across the UK.
Provide on-site leadership, training, and operations oversight for student housing properties.
Monitor and regulate Accounts Payables, Accounts Receivable, Leasing and Marketing efforts and overall property operation
Organize and accomplish successful resident move-out, property turn, and resident move-in in the event of a Property Manager vacancy while on-site
Train and manage the site staff including the Property Manager, Assistant Property Manager, Leasing & Marketing Manager, Maintenance Staff, and Community Assistants
Provide on-site leadership and strategic direction in the event of staff vacancies together with the Regional Manager
Monitor and advise rate and leasing specials based on tour velocity and conversion
Communication with residents, team members, and senior management
Evaluate monthly income statements to determine accruals and reclasses
Conduct resident mediation and conflict resolution to provide a harmonious community
Evaluate the financial budget and remain within the allotted budget
What you bring
bachelor’s
4+ years
project management
customer service
planning
travel
Excellent planning to manage a team
4+ years’ experience as a Property Manager or equivalent role
Bachelor’s degree preferred or comparable experience in the student housing space
Desire to travel up to 75%
Live within 1 hour of a major airport
Exceptional customer service and resident relations
Knowledge of the market competition, local businesses, and university
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