Trade, Transportation and Order Fulfillment Specialist

Description

• Support process improvements, analyze order fulfillment metrics, and help achieve team KPIs and inventory accuracy.
• Monitor and resolve trade compliance holds using GTS, perform audits, and collaborate with customs brokers to ensure proper clearance.
• Arrange domestic and international shipments, working with freight forwarders, 3PLs, and warehouse vendors for efficient logistics.
• Prepare and maintain all required export/import documentation in compliance with U.S. and international trade regulations.
• Manage customer orders via SAP and EDI, ensuring accuracy in pricing, data, and timely communication.
• Serve as the main customer contact, resolving order, shipping, and payment issues by coordinating with internal teams.

Requirements

• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong knowledge of logistics, supply chain and order fulfillment processes; SAP experience preferred.
• Strong planning, organizational, and communication skills.
• Candidate must have authorization to work permanently in the United States without sponsorship
• Bachelor’s degree with 5+ years of related experience, or equivalent combination of education and experience (Associate’s + 7 years, or HS Diploma + 9 years).
• Experienced in import/export documentation and international trade regulations, including INCO terms.
• Experience working in cross-functional, multicultural teams is a plus.
• Advanced knowledge of U.S. export/import compliance, boycott regulations, and hazardous materials shipping (IATA).

Benefits

• Employee Assistance Program
• Choice between two dental plan options: Core and Core Plus
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Company paid life insurance (2X base pay)
• 401k Savings Plan with Company Contributions
• Employee discount program
• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Voluntary life and AD&D – 100% employee paid up to maximums
• Employee Stock Acquisition Plan (ESAP)
• Short Term Disability – up to 26 weeks – Company paid
• Parental Leave – up to 6 weeks
• Vision benefit
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Company paid AD&D (1X base pay)

Training + Development

Interview process

Visa Sponsorship

Security clearance