Service Co-ordinator

You will ensure that all hire equipment and service operations run smoothly, safely, and on schedule.

• Liaise with customers regarding service updates, repairs, and equipment availability.
• Provide administrative support for invoicing, purchase orders, and reporting.
• Support the hire desk with availability updates and scheduling of equipment returns and deliveries.
• Assist in managing spare parts inventory and ordering as required.
• Coordinate daily service and maintenance schedules for hire equipment.
• Communicate with workshop staff, drivers, and suppliers to ensure timely turnaround of equipment.
• Maintain accurate service records, job cards, and compliance documentation.
• Contribute to continuous improvement initiatives in service delivery and customer satisfaction.
• Ensure adherence to company safety standards and regulatory compliance.
• Log, track, and prioritise service requests, breakdowns, and preventative maintenance.

The Service Coordinator plays a key role in coordinating equipment servicing, repairs, and logistics to support the rental fleet. This role requires excellent organisational skills, communication abilities, and attention to detail to manage service requests, liaise with customers, and support the workshop and operations teams.

• Strong communication and customer service skills.
• Ability to work under pressure and manage multiple priorities.
• Excellent organisational and time management abilities.
• Proficiency with computer systems
• Ideally you will have experience in a coordination, scheduling, or service administration role (ideally within a rental, transport, or equipment industry).
• Proactive and solution-focused mindset.
• Professional, reliable, and customer-focused.

• Opportunities for career development and training.
• Competitive salary and benefits package.
• Supportive and safety-focused work culture.