Continually providing e-mails and phone calls to prospects that have not purchased. Weekly and monthly follow to be defined when meeting with regional Manager on traffic follow up.
Become an expert on Arbor’s CRM, campaigns, web chat, etc. to support on-line sale initiatives.
Work with Sales and Marketing Managers in developing tracking and reporting tools to manage the internet prospecting process and provide feedback and results of daily and weekly activities
Have a competent understanding of all selling areas Arbor is building in, their product and community offerings at all times and be responsible for updating the online sales binder weekly if needed.
Assist with new community launches by building interest lists for "Coming Soon" communities
Educate internet customers on current and future community and product offerings, effectively creating desire to visit our model homes and set a sales appointment.
Effectively manage the internet customer database.
Coordinate with Sales and Marketing Departments on the results of marketing e-blast campaigns or other internet-based marketing initiatives
Provide immediate email or telephone response to all internet customer requests with a targeted goal of 5 minutes or less or less turnaround for all initial correspondence.
Assist in distributing electronic marketing collateral to prospective customers who visit the Arbor Homes website
Attend Realtor functions, and grand openings when appropriate
Qualify all leads before setting up appointment with Sales Manager.
Review the website community page and quick move in page content and advise the Marketing and Sale Department of any necessary updates needed.
Requirements
crm
weekend
mobile
multitasking
mortgage
communication
Experience using sales contact management databases
Weekend availability is required
The ability and inclination to work with mobile communication devices
Solid planning and multi-tasking skills
Understanding mortgage process and available programs/ability to pre-qualify
Excellent written and verbal communication skills
Outstanding customer service skills
Benefits
Opportunity to work with the largest new home builders in Indianapolis
4 weeks of Paid Time Off!
Access to health and life insurance, 401(k), paid parental leave, tuition assistance, company discounts, etc.
Team outings and company-sponsored volunteer events
Base salary + uncapped commission opportunities
Exposure to executive leadership
Advancement opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1994 Founded
Year of establishment
The company was established in 1994, marking the beginning of its mission to make home ownership achievable for Midwest families.
21,000 Homes
Total homes delivered
Since its inception, the company has delivered over 21,000 new homes across Indiana, Kentucky, and Ohio, showcasing its significant impact on the housing market.
6-8 Months
Build timeline
The company is known for its fast build timelines, typically completing projects in just 6-8 months, which is a notable advantage in the construction industry.
Began with a mission to make home ownership achievable for Midwest families.
Joined Berkshire Hathaway's Clayton Properties Group and expanded into Kentucky and Ohio through strategic acquisitions.
Offers a series like budget-conscious, luxury-tier, ranch, and low-maintenance homes.
Typical projects include multi-story and ranch homes in communities such as Columbus, Cincinnati, Louisville, and Indianapolis metros.
Specializes in residential construction with series tailored to first-time buyers, move-up families, and low-maintenance lifestyles.
Known for in-house design portals and included features often considered extra with other builders.
Provides financing support, homeowner portals, and warranty-backed quality control throughout construction.
Operates a higher-end Silverthorne line and Destination series offering HOA-maintained homes with single-level layouts.
Culture + Values
4 Years
Consecutive Top Workplace
Recognized as a Top Workplace in Indiana for four consecutive years, showcasing commitment to employee satisfaction and workplace excellence.
$100,000+
In donations to local food banks
Donated over $100,000 to support communities during COVID-19 by aiding local food banks.
Our company culture is centered on family, community, and opportunity.
Environment + Sustainability
25% Energy Efficiency
Average Homes vs. New Builds
Average homes achieve superior energy efficiency compared to standard new construction methods.