Area Relief Officer

Company logo
Wilson James
Leading UK provider of security, construction logistics, aviation & tech services raising standards for 30+ years.
Patrol premises, control access, respond to incidents & maintain security.
9 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Slough, England, United Kingdom
Onsite
Company Size
5,200 Employees
Service Specialisms
Security Services
Construction Logistics
Integrated Services
Project Management
Engineering Services
Event Security
Technology Solutions
Sector Specialisms
Security
Aviation
Construction Logistics
Technology Services
Airport Security
Commercial Ports
Visitor Attractions
Construction Security
Role
What you would be doing
emergency response
report writing
alarm response
customer service
access control
patrols
  • Assist in emergency situations, including evacuations and first aid support if required.
  • Complete detailed reports on daily activities, incidents, and any security concerns.
  • Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed.
  • Provide excellent customer service while maintaining a professional and authoritative presence, meeting and greeting our customers and colleagues.
  • Control access points, check identification, and ensure only authorised personnel enter the premises.
  • Conduct regular patrols and monitor premises to prevent unauthorised access, theft, or vandalism.
What you bring
sia licence
calm
flexible shifts
threat detection
security experience
communication
  • To hold a current SIA Licence
  • Ability to remain calm and act decisively in high-pressure situations.
  • Flexibility to work various shifts, including nights, weekends, and public holidays.
  • Strong observational skills with the ability to identify and respond to security threats.
  • Proven experience in a security role or a similar position.
  • Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
Benefits
  • Health and Wellbeing – Access to mental health support specialists
  • Access to an Online GP for you and your dependents.
  • Discounts on hundreds of retail sites
  • Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
  • Financial support
  • Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Training + Development
Information not given or found
Company
Overview
Revenue £300m
Annual Revenue Growth
The company's revenue has grown significantly from £170 million in 2020 to £300 million in 2024, reflecting strong business expansion.
Profit £10.9m
Profit Margin
Profit before tax has surged from £6 million in 2020 to £10.9 million in 2024, showcasing improved profitability.
Officers 1,500
Specialist Security
The company employs over 1,500 SIA-licensed security officers, ensuring robust protection services.
Assets £93m
Asset Growth
Total assets have grown from £47 million in 2020 to £93 million in 2024, demonstrating significant operational expansion.
  • Founded over three decades ago, the company began with a mission to elevate standards across security and logistics.
  • It has grown into a multi-service provider, blending security, construction logistics, aviation support, and tech services.
  • Typical projects range from managing airport assistance and front-of-house security to coordinating materials flow on major construction sites.
  • While operating its own construction consolidation centres.
Culture + Values
  • Valuing, engaging and rewarding our diverse employees
  • Giving back to the communities in which we work
  • A firm commitment to reducing our impact on the environment
  • Core values: deliver excellence for every project and every client
Environment + Sustainability
11.6% Reduction
Fleet Emissions
Reduced fleet emissions by 11.6% in 2022, contributing to overall sustainability goals.
212 kWp Solar
Energy Savings
Installed solar PV at a zero-carbon facility, saving 93.4 tCO2e per year.
68% Fewer Vehicles
Consolidation Efficiency
Expanded consolidation centers reduced delivery vehicles by 68% and construction CO2 by 75%.
Eliminate Fossil Fuels
HGV Fleet Transition
Plan to eliminate fossil-fuel HGVs by 2040 and transition to electric vehicles exclusively by 2030.
  • Net-zero carbon emissions target by 2040, with an interim target to halve emissions by 2030 against a 2020 baseline
  • Opened a zero-carbon consolidation facility in Q1 2022 with solar PV (212 kWp saving 93.4 tCO2e/year), air-source heat pumps, EV charging and sedum roofs
  • Eliminate fossil-fuel HGV fleet by 2040 and transition to electric vehicles exclusively by 2030
  • Expanded consolidation centres to reduce delivery vehicles by up to 68% and construction CO2 by c.75%
  • External GHG data assurance onboarded; preparing for SBTi near-term & net-zero targets
Inclusion & Diversity
2024 Policy
Equality, Diversity & Inclusion Policy
The company has published its Equality, Diversity & Inclusion Policy for 2024, outlining commitments to fostering an inclusive workplace.
2025 Gap Report
Gender Pay Gap
The company has published its Gender Pay Gap Report for 2025, demonstrating transparency in addressing pay equality.
  • Disability Confident scheme firm and signatory to Armed Forces Covenant (Silver Employer Recognition)
  • Living Wage Foundation recognised, paying Living Wage to all head‑office and core staff
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Area Relief Officer at Wilson James in Slough, England, United Kingdom