Workplace Experience Coordinator

Description

• Track and replenish office inventory; partner with vendors to ensure timely supply orders and deliveries.
• Assist with general administrative support requests from Leaders, People Team and Chief of Staff to CTO as needed.
• Serve as the first point of contact for in-person inquiries, ensuring a professional, friendly impression.
• Hospitality mindset: Create an inclusive, welcoming environment for employees and guests.
• Maintain a polished, “ready now” appearance for the lobby, reception, and conference rooms.
• Professionalism: Represent the company with warmth, confidentiality, and discretion.
• Support lunch and catering logistics, including vendor coordination, setup, teardown, and light cleanup.
• Coordinate building access, maintenance, and vendor work; escort technicians and contractors as needed. Assist with short term credentials for contractors and service providers as needed.
• Provide front desk or coordination coverage during vacations or absences.
• Organization & follow-through: Maintain detailed records, manage multiple tasks, and keep shared spaces impeccable.
• Receive and route incoming mail and packages to appropriate recipients. Prepare outgoing shipments (FedEx/UPS/LTL) and ensure accurate labeling and tracking. Coordinate delivery handoffs to the adjacent warehouse with clear communication and documentation.
• Support restocking kitchen supplies, snacks, beverages, and office supplies.
• Provide warm, professional front-of-house coverage during business hours. Greet, badge, and host visitors, candidates, and contractors and promptly notify hosts.

Requirements

• Adaptability: Handle shifting priorities and unexpected challenges calmly and effectively.
• Excellent organization, attention to detail, and time management.
• Ability to lift up to 25 lbs and manage light setup tasks as needed.
• Comfortable with workplace technology (Google Workspace, Slack, Envoy, etc.).
• Strong customer service orientation and communication skills.
• 3+ years of experience in office coordination, facilities, or front desk operations.
• Proactive ownership: Anticipate needs, identify gaps, escalate problems and suggest improvements.

Benefits

• Equity plan
• Medical, Dental, and Vision insurance
• 6% employer 401k matching
• Industry-competitive salary
• Generous paid time off (including sick leave, vacation, paid family leave)

Training + Development

Interview process

Visa Sponsorship

Security clearance