Planner/Scheduler

Description

• Generate regular reports on maintenance performance and technician utilization
• Optimize technician labor utilization by analyzing workload distribution and capacity
• Plan and schedule vendor visits for analytical instrument preventive maintenance (PMs)
• Document and track maintenance-related delays or issues for continuous improvement
• Resolve scheduling conflicts between maintenance activities and laboratory operations
• Coordinate with external service providers to optimize maintenance schedules and minimize laboratory disruption
• Gather feedback from end users to improve scheduling processes and minimize operational impact
• Work directly with laboratory end users to understand operational needs and scheduling constraints
• Provide advance notice of planned maintenance to affected users
• Coordinate technician assignments based on instrument expertise and certification requirements
• Escort vendors during maintenance activities to ensure safety compliance and quality standards
• Plan and schedule internal instrument and mechanical technicians for calibration activities across all laboratory areas
• Track vendor performance and service quality metrics
• Balance routine calibration schedules with urgent maintenance needs
• Monitor maintenance costs and identify opportunities for cost optimization
• Balance routine maintenance requirements with backlog and emergency repair needs
• Coordinate availability of spare parts, consumables, and specialized tools for maintenance activities
• Manage vendor documentation, service reports, and maintenance records

Requirements

• Experience working with external service providers and managing service contracts
• Hands-on experience with analytical instrumentation maintenance and calibration
• Familiarity with laboratory safety protocols and vendor escort procedures
• 3-5 years of laboratory operations or maintenance coordination experience
• Knowledge of analytical instrumentation (HPLC, GC-MS, spectroscopy, etc.) maintenance requirements
• Proven ability to manage complex maintenance schedules and optimize resource utilization
• Proficiency with scheduling software and computerized maintenance management systems (CMMS)
• Experience with maintenance management software and scheduling tools
• Experience coordinating with external vendors and service providers
• Understanding of calibration principles and procedures
• Previous experience in vendor escort and safety coordination roles
• Strong Communication
• Ability to quickly resolve scheduling conflicts and maintenance-related issues
• Project management or scheduling certification
• Proficiency in Microsoft Office Suite, particularly Excel for scheduling and reporting
• Bachelor's degree in Chemistry, Engineering, Laboratory Sciences, or related technical field
• Understanding of preventive maintenance best practices

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance