Fire Alarm Inspection Technician 2 (Systems Technician Level 2)

Description

• Responsible for obtaining and maintaining NICET certifications and the Ohio Fire Marshal License within the required timeframe.
• Work at elevated heights, including climbing ladders and operating aerial lifts as required.
• Must maintain a clean, professional appearance and represent the company appropriately while on-site.
• Work directly with customers to identify and resolve system issues in a professional and timely manner.
• Participate in a 24-hour emergency on-call schedule once able to work independently.
• Complete and submit all required reports and documentation to ensure compliance with NFPA reporting and recordkeeping requirements.
• Support accurate project documentation by maintaining complete and timely timesheets, billing notes, rescheduling requests, and follow-up documentation.
• Maintain accurate time sheets for labor tracking and job costing.
• Provide technical details and recommendations to the sales department for quotation development, particularly for resolving code deficiencies or system upgrades.
• Troubleshoot, repair, and perform testing and inspections on a variety of fire alarm and fire suppression systems in accordance with NFPA standards.

Requirements

• Ability to lift 50+ pounds and maneuver 300-lb cylinders using proper tools and techniques.
• Hands-on experience working with fire alarm systems.
• Must obtain a Notifier programming license within six months of entering this role.
• Flexible and adaptable to changes in project scope or priorities with minimal notice.
• Ability to read and interpret blueprints, wiring schematics, and technical documentation.
• Strong written and verbal communication skills
• Must have reliable transportation, a valid driver’s license, and a clean driving record.
• Company uniforms are provided and must be worn while on duty.
• Must possess or be able to obtain all necessary tooling to perform job functions (tooling provided by company).
• Company-issued mobile phones for work-related communication.
• Ohio Fire Marshal License is preferred at hire band required within one year of employment.
• High School diploma or GED equivalent required.
• Strong troubleshooting skills with the ability to diagnose hardware issues using multimeters and other diagnostic tools.
• Work offsite at customer facilities – clean/unclean conditions, hot/cold environment.
• Proven team player with a positive attitude and collaborative work ethic.
• Required to wear personal protective equipment (PPE), including safety shoes, hard hats, and other job-specific safety gear.
• Must be able to pass a drug test and background screening as required.
• Demonstrate reliability by being punctual and consistently delivering a full day’s work.
• Must obtain NICET Level II certification in testing and inspection within one year of promotion or hire into the position.
• Highly organized and detail oriented with the ability to manage multiple tasks effectively.
• Willingness to work overtime and adjust to schedule changes as needed.
• Prior customer service experience is a plus.

Benefits

• Business casual office environment.
• Company-provided work attire featuring our logo.
• Some overnight travel may be required depending on the project location and schedule.
• Paid time off (PTO) starting in your first year of employment.
• Medical, dental, and vision insurance plans.
• Seven (7) paid holidays annually.
• Company-paid life insurance and long-term disability coverage.
• 401(k) plan with safe harbor match, including both traditional and Roth options.
• Employee referral program with bonus opportunities.
• Potential for a company vehicle to be provided for job-related travel.
• Optional supplemental benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance