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Relocation Coordinator
Homeservices Of America
Counsel clients and coordinate the relocation process for incoming and outgoing clients, performing administrative activities to ensure a superior client experience.
15d ago
$2,933 - $3,413
Entry-level, Junior (1-3 years)
Full Time
Rye Brook, NY
Office Full-Time
Company Size
6,000 Employees
Service Specialisms
Real Estate
Property Management
Home Services
Construction Services
Design and Build
Remodeling
Project Management
Consulting
Sector Specialisms
Residential
Commercial
Brokerage
Mortgage
Franchising
Title
Escrow
Insurance
Role
What you would be doing
agent coordination
lead development
client support
inventory management
data management
client communication
- Participate in agent training, branch office visits and presentations.
- Develop and follow-up on leads via telephone and e-mail.
- May prepare newcomer packets and mailings for clients.
- May assist with household goods movement, rental referral and inventory property management: maintenance, repair, utilities.
- Relocation Coordinator will share all information received by the referring brokerage and/or the client in an effort to have the best agent matched, based on client needs and profile.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
- Manage leads from eLead platforms.
- Maintain records, database, client files and generate reports.
- Establish and foster relationships with other coordinators within the Leading Real Estate Companies of the World, HomeServices of America, and other Non-network brokerages to expand company exposure and facilitate referrals.
- Establish relationships with and market to third party contacts in order to secure more business.
- Be sure to inform the origin company that the referral has been received and accepted.
- Schedule meetings and perform general office tasks.
- Facilitate closing arrangements, final billings and commission payouts.
- Relocation Coordinator places a phone call or email to the Branch Manager(s) to have an agent recommended for the home finding or home listing referral.
- Handle correspondence, support other relocation staff and assist with special projects.
- Provide information and/or offer services such as mortgage, title and insurance.
- Facilitate communication between all parties and routinely follow up with client and sales agent.
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Field leads for incoming and/or outgoing referrals, assess client needs, respond to inquiries and counsel client throughout relocation process.
What you bring
real estate
license
problem solving
communication
customer service
administrative
- Strong computer and communication skills.
- Real estate or relocation background preferred.
- Effective analytical, problem-solving and decision-making skills.
- Excellent customer service skills.
- Administrative (40-50%)
- Minimum of two to four years’ business experience.
- Ability to prioritize and handle multiple tasks and projects concurrently. Good organization and time management skills.
- Real Estate License Required
- Associate degree in business or related field or equivalent knowledge and work experience.
- Client Service (40-50%)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- may require background checks as part of the hiring process.
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Company
Overview
165B in Sales
Annual Residential Transaction Volume
The company processed over $165 billion in residential sales in 2022.
250M Settlement
Antitrust Resolution
Resolved a significant antitrust matter with a $250 million settlement.
- Anchored under the Berkshire Hathaway umbrella, the company grew by weaving diverse home‑ownership services into a unified offering.
- From its early days as AmerUs Home Services, a series of strategic acquisitions transformed it into the leading U.S. residential brokerage by transaction volume.
- Operating through both company‑owned brokerages and franchise networks, it blends local expertise with national reach across hundreds of offices.
- It integrates brokerage with mortgage origination, title and escrow services, insurance, home warranties, and relocation support into a seamless customer journey.
- Unusually, the company is structured under Berkshire Hathaway Energy rather than the insurance arm, a legacy of its MidAmerican roots.
- Despite recent legal challenges, it continues to pursue selective acquisitions and tuck‑ins to reinforce its local dominance.
98% Satisfaction
Customer Commitment
Achieved a 98% customer satisfaction rate, reflecting dedication to meeting client needs.
100% Integrity
Ethical Practices
Maintained a flawless record of integrity in all business operations, ensuring transparency across the board.
35 Global Awards
Excellence Recognition
Earned 35 awards for excellence, underscoring industry-leading performance and innovation.
- Innovation, fostering a culture of creativity and forward-thinking approaches.
2030 target
Net-Zero Emissions Goal
The company aims to achieve net-zero emissions by this year, demonstrating a strong commitment to combating climate change.
- Committed to reducing carbon footprint across operations
- Sustainability initiatives include energy-efficient practices and reducing waste in all facilities
Women 35%
Representation in Leadership Roles
Reflecting a commitment to gender diversity and inclusive leadership.
- Committed to fostering an inclusive and diverse workforce
- Focus on equal opportunities for all employees
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