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Serviceperson
Watercare Services Limited
Provides water and wastewater services to Auckland, managing infrastructure, and ensuring water supply.
Serviceperson for Watercare's Drainage Team, responsible for unblocking and cleaning pipes, pump station maintenance, civil works, and fault investigations.
Watercare ensures a reliable water supply, serving millions of customers in Auckland, New Zealand's largest city.
Modernizing network
Infrastructure Projects
The company invests heavily in modernizing infrastructure to meet growing urban demand with major projects such as water treatment plant upgrades and network expansions.
It manages critical infrastructure, delivering clean drinking water and treating wastewater across the region.
The company operates an extensive network of pipelines, reservoirs, treatment plants, and pumps to maintain supply.
With a focus on innovation, Watercare invests heavily in modernizing infrastructure.
Watercare is known for its commitment to sustainability, balancing growth with resource conservation.
It serves millions of customers in Auckland, the largest city in New Zealand.
The company plays a vital role in protecting the local environment by managing wastewater effectively.
Watercare’s expertise spans water distribution, wastewater management, and infrastructure maintenance.
Culture + Values
Respect
Working together as “One Team”
“Growing Greatness” leadership development program supporting both vertical and lateral career progression
Environment + Sustainability
Net zero by 2050
Ambitious climate target
Achieving net zero emissions by 2050 through comprehensive sustainability initiatives.
50% reduction by 2030
Operational GHG emissions target
Committed to cutting operational greenhouse gas emissions by half by 2030.
40% carbon reduction by 2025
Infrastructure carbon target
Reducing built-carbon in infrastructure construction by 40% by 2025.
1.2 GWh annual solar
Solar energy production
Generating 1.2 GWh annually through six solar arrays, including NZ's first floating array.
Reducing built-carbon in infrastructure by 40% by 2025
Two major wastewater treatment plants (Mangere & Rosedale) to be energy-neutral by 2025/2030
Installed six solar arrays (total 1.66 MW), including NZ’s first floating array at Rosedale
Generated total 4,563 GWh renewable energy to date, avoiding ~534 t CO₂
Converted ~30% of vehicle fleet to electric vehicles
Water Efficiency Plan: residential per-capita use 241 L/day in 2023 (ahead of 253 L/day target for 2025)
Residential consumption target: reduce from 510 L/dwelling/day (FY21) to 481 L/dwelling/day by 2025
Non-revenue water target: ≤186 L/connection/day by 2025 via leak detection and pressure management
Trap-and-haul programmes for migratory fish/eel restoration in dam spillways
Native habitat restoration: tree/shrub planting along waterways, Hūnua Ranges forest regeneration, Trees for Survival school sponsorship
Trialling recycled non-potable water reuse for irrigation, construction, industrial and toilet flushing applications
Committee for Climate Action established in 2019 for board-level oversight
Decarbonisation Roadmap and Energy Policy supporting scope-specific targets and risk-informed planning
Inclusion & Diversity
Core value of Respect underpins inclusive workplace ethos
“Growing Greatness” programme targets mid‑career leaders to foster leadership diversity and internal progression
Flexible working policy allows tailored arrangements aligning team and individual needs
Remuneration strategy rewards high performance and personal development throughout employee lifecycle
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