General Manager, Green Bay

As a General Manager, you’ll own the P&L and daily operations for an Operating Territory (OT). You’ll oversee all areas of the New Equipment, Service, Repair and Modernization businesses, including sales & operations. Key responsibilities include a customer-centric approach to daily operations, removing silos and serving as the primary collaborator and decision maker closest to the customer.

• Managing transformation initiatives in line with the Operating Unit roadmap.
• Acting as first line of escalation for customers to support an end-to-end, seamless customer experience.
• Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable increased focus on the customer.
• Driving financial performance and managing profit & loss, delivering a successful sales strategy to drive business growth and market share.
• Hiring, motivating, and developing a team of office and field-based employees, creating a high-performing culture; promoting inclusion, engagement & talent development.
• Building our customer portfolio, creating successful, long-lasting relationships.
• Maintaining knowledge of market dynamics, main competitors, and customers’ needs to anticipate industry trends and adapt strategies to maintain a competitive edge.
• Improving efficiencies within all areas, including route optimization and effective allocation of resources.

• Leadership experience within field operations and/ or sales.
• Proven organizational skills.
• A background within construction/ engineering, elevator industry experience would be advantageous.
• Strong business & financial acumen.
• Working experience of safety regulations and compliance.
• Demonstrable experience influencing and leading change.
• Analytical mindset with exceptional decision-making capabilities.
• Effective communication and relationship building skills.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

• Enjoy three weeks of paid vacation, along with paid company holidays
• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• A chance to work with an industry leading company and a recognized global brand.
• A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
• Pursue your educational goals with our tuition reimbursement program.
• Access to funded learning and development opportunities.
• Clear career progression paths.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• The opportunity to work in a highly visible impactful role that is critical to the region’s success.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.