Hilti Store Leader Belfast OTE c. £38k
Hilti Great Britain
Retail sales role driving customer service & stock control in Hilti Belfast store.
21 days ago ago
£30,000 - £32,000
Entry-level
Full Time
Belfast, Northern Ireland, United Kingdom
Field
Company Size
2,500 Employees
Service Specialisms
Construction services
Technical Services
Engineering
Project Management
Design
Sector Specialisms
Energy
Industry
Natural Resources
Government
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
customer service
product demo
relationship management
order processing
inventory management
marketing campaigns
- Individual customer service and consultation, including hands-on demonstrations of all the products and services within our range
- Developing existing customer relationships by ensuring you are in regular contact with them by phone
- Execution and coordination of all processes, e.g. order entry, incoming goods, acceptance of repairs, inventory and cash management
- Implementing marketing campaigns with support from the marketing and branding teams
What you bring
sap
microsoft office
technical background
customer service
sales skills
team lead
- Establishing new relationships, using your excellent social and customer service skills
- If you haven't worked in this type of role before, we'd prefer you to have a strong technical background where you are used to using tools and comfortable being hands-on with products
- You’ll be confident navigating digital tools including SAP, Microsoft Office, and Hilti’s proprietary systems to manage orders, repairs, and customer interactions
- Strong operational and sales skills
- Previous retail (Team Lead or Supervisory level) or customer service experience is preferred
- Full working rights in Northern Ireland
- 6% employer pension contributions
- Private Health Insurance and Employee Assistance Programme
- Genuine career advancement (more than 80% of all leadership roles are filled internally)
- Unusually within retail, the store is only open Monday to Friday , allowing you the chance to develop further in your retail career without the need to work weekends.
- 25 days holidays (not including bank holidays), ½ day Fridays on Bank Holiday Weekends , Day off on the Month of your birthday, a scheme to purchase 10 additional days
- Paid leave to work on charitable projects
- Access Hilti’s Benefits Box—our reward platform offering cycle-to-work schemes, lifestyle discounts, and cashback options.
Information not given or found
Interview process
- screening call with talent acquisition business partner
- interview with regional manager
- final interview with sales director
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1967
Longstanding Industry Presence
The company has been contributing to the construction industry for over 50 years, demonstrating its commitment to innovation and quality.
- Offices cutting-edge tools, technologies, and services.
- Tools and software enhance professional efficiency in construction.
- Specializes in high-performance products for building, energy, and infrastructure.
- Projects include residential, commercial, and large infrastructure works.
- Provides value-added services like software solutions and training.
- Strong presence in heavy civil, residential, and industrial markets.
- We are proud of our products and services and deliver superior value to customers.
- We take personal responsibility for results.
- We foster a culture of innovation and change.
- We work as a team, respecting diversity and different perspectives.
- We continuously develop our people to enable them to grow and succeed.
- We are committed to creating long-term value for all stakeholders.
2050
Net Zero Target Date
They aim to achieve Net Zero emissions by the year 2050.
- They are committed to reducing the carbon footprint of their products and services.
- They focus on sustainable product design and circular economy principles.
- They strive to improve energy efficiency and use renewable energy sources across operations.
- They have set ambitious targets to reduce CO2 emissions from their global supply chain.
- They are working towards increasing the share of recycled materials in their products.
- Strives for gender balance and aims to increase the number of women in leadership roles.
- Aims to increase the number of women in leadership roles, with a focus on technical and leadership positions.
- Supports programs fostering an inclusive workplace culture, offering equal growth opportunities.
- Includes employees from diverse backgrounds, ensuring diverse perspectives in decision-making.
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