Counter Sales Representative

Description

• Stay informed and educated on product knowledge
• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Assist inside sales as needed

Requirements

• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
• Up to 10 pounds - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%
• Familiarity with automated order entry systems & PCs running Windows-based software preferred
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Previous branch experience preferred
• Up to 50 pounds - Occasionally – up to 20%
• High School or GED - Required
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
• Strong written and verbal communication skills
• Strong organizational skills
• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%
• Travels to offsite locations - Occasionally – up to 20%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%
• Up to 25 pounds - Frequently – 21% to 50%
• Ability to work efficiently and meet tight deadlines
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
• Ability to type on a computer keyboard
• 2+ years of customer service, sales, or electrical distribution experience preferred

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Commuter Transit Benefits
• Career Advancement Opportunities – We like to promote from within
• Professional Training & Development Programs
• 401K with Employer Match
• Tuition Reimbursement
• Paid company holidays plus flexible personal days per year
• Employee Discount Programs
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Health & Wellness Programs
• Flexible Spending Accounts
• Paid vacation and sick time
• Life Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance