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Assistant Community Manager
Thrive Communities
The Assistant Community Manager is responsible for income collection, resident relations, marketing, administrative tasks, and general duties at a property management company.
21d ago
$26 - $27
Entry-level, Junior (1-3 years)
Full Time
Seattle, WA
Onsite
Company Size
427 Employees
Service Specialisms
Property Management
Pre-Development
Lease‑Ups
Stabilized Asset Management
Renovations
Marketing & Branding
Community Engagement
Sector Specialisms
Pre-Development
Lease-Ups
Stabilized
Renovations
Role
What you would be doing
bank deposits
listing management
lease processing
notice issuance
security deposits
report organization
- Deposits all receipts prior to bank close each day.
- Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.
- Proofreads all lease paperwork and processes move-ins and move-outs.
- Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos).
- Processes all security deposit move-out reports.
- Maintains a lease closing ratio at a level appropriate for the property and submarket.
- May use and reconcile property credit card in accordance with accounting policies and deadlines.
- Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager.
- Greets prospective clients, shows the community, and performs leasing duties.
- Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.
- Answers and handles incoming phone calls.
- Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
- Enters invoices daily into appropriate system for timely payment.
- Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.
- Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.
- Climb stairs
- Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
- Performs duties under pressure and meets multiple and competing deadlines.
- Organizes and files all applicable reports, leases and paperwork.
What you bring
communication
detail-oriented
problem solving
conflict resolution
yardi
crm
- Experience with Yardi/CRM and On-Site
- Reach above shoulder
- 2+ years' experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
- Comfortable working in a fast-paced, customer service-oriented environment.
- Understanding of industry terms.
- Ability to de-escalate conflict and remain calm and courteous at all times.
- Exercises strong problem-solving skills.
- Strong attention on resident retention.
- Highly detail oriented with the ability to provide accurate and timely reports and information.
- Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
- Must be knowledgeable of all phases of leasing and resident retention.
- Constant need to write and type using keyboard or pen/paper
- Ability to read, write, speak and comprehend English using correct grammar and punctuation.
- Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.
- Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.
- Maintains positive customer relations attitude.
- Strong time management, organizational and prioritization skills.
- Cocaine Metabolites
- Phencyclidine ("PCP")
- Accounts Payable experience or prior experience reviewing and paying/entering invoices.
- Respectful and understands diverse cultural and socio-economic backgrounds.
- Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
- Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
- Opiates including Codeine and Morphine
- Works both indoors (majority of the time) and outdoors in all weather conditions.
- Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.
- Amphetamines including Methamphetamine
- Bonus Potential
- Income Collection & Accounts Payable
- Pet Insurance discounts
- Fully covered Long-term disability insurance for associates
- Employer matched 401k retirement plan
- Leasing & Renewal Commission eligible
- Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
- Training opportunities and career progression/growth plans
- Parking & Transit Commuter Benefits
- Annual professional development reimbursement
- Company-wide parties and events
- Fully covered life insurance policy for associates with supplemental life insurance options
- 24/7 Everyday Assistance Program (EAP)
- $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
- 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
- May require Driver's License and vehicle insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- thrive communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted
- candidates will be asked to authorize these screenings and results will be reviewed by a designated hr representative
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Company
Overview
$75M Annual Revenue
Financial Achievement
The company manages and revitalizes multifamily and mixed-use communities across the Pacific Northwest, achieving significant financial success.
25,000+ Residential Units
Scale of Management
They currently manage over 25,000 residential units across various multifamily communities, showcasing their extensive operational capabilities.
387,500 sf Retail Space
Retail Development
The company has overseen the transformation of over 387,500 square feet of retail space in mixed-use properties, enhancing their commercial offerings.
4,500+ Trees Planted
Environmental Effort
Through their 'One Review, One Tree' initiative, they have planted over 4,500 trees, integrating sustainability into their growth strategy.
- Revitalizes and manages multifamily and mixed-use communities in the Pacific Northwest.
- Combines boutique, hyper-local focus with large-scale infrastructure to offer comprehensive services.
- Specializes in pre-development, lease-ups, stabilized management, and strategic renovations.
- Redevelopment team transforms underused assets into vibrant places through branding and amenity enhancements.
- Teams focus on market positioning, digital presentation, curb appeal, and leasing strategies to satisfy both investors and residents.
- Driven by leadership with hands-on industry experience and award-winning renovation projects, emphasizing creativity and operational excellence.
- Building community and connection through intentional, long-term relationships.
- Create exceptional experiences for residents, team members, and partners.
- Innovative problem-solving that drives positive results.
- Operational excellence through constant improvement and accountability.
- Respect and integrity in all interactions.
Net zero by 2030
Carbon Emissions Target
The company is committed to achieving net zero carbon emissions by the year 2030, aligning with global sustainability goals.
- Focused on energy-efficient building design and construction practices.
- Utilizing sustainable materials in development projects.
- Investing in renewable energy sources for properties.
- Promoting water conservation and waste reduction in properties.
- Fosters a culture of inclusion through ongoing education and initiatives.
- Promotes diversity in leadership and hiring practices.
- Encourages diverse perspectives to enhance decision-making and innovation.
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