Workplace Concierge at Bgis in London, Ontario, Canada | Kablio

Role

Description

safety reporting

lobby management

workorder submission

customer support

space orientation

event setup

Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)

Requirements

ms suite

university degree

event planning

customer-facing

self-starter

detail oriented

Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Background in event planning would be considered an asset.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Detail oriented and accurate.
Self-starter, able to work independently as well as in a team.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Highly mobile role, requiring inspection of large areas on multiple floors.
Pro-active, approachable, and solution-based.
Ability to work under pressure while meeting deadlines.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
University degree or 1-3 years’ of job-related relevant experience.
Comfortable dealing with issues and people.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Strong written and verbal communication skills in English presented in a professional manner.

Benefits

Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

200M+

Managed Square Feet

Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.

Founded with a focus on providing top-tier facility management services across North America.
Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
Works with various sectors, including commercial, industrial, and government infrastructure.
Provides services ranging from facility management to energy optimization and project management.
Offers a range of solutions, from technical services to space planning and design.
Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Culture + Values

Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.

Environment + Sustainability

2050

Net Zero Target

Commitment to achieving net zero emissions.

Reducing energy consumption and carbon emissions across all operations.
Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
Developing long-term sustainability roadmaps aligned with global climate change objectives.
Investing in renewable energy solutions and energy optimization initiatives across their portfolio.

Inclusion & Diversity

Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.

Articles

About Us

Careers at BGIS

Sustainability

Role

Description

safety reporting

lobby management

workorder submission

customer support

space orientation

event setup

Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)

Requirements

ms suite

university degree

event planning

customer-facing

self-starter

detail oriented

Intuitive in understanding and aligning priorities to align with client goals and desired outcomes.
Background in event planning would be considered an asset.
Service-oriented, able to be customer-facing and displays a can-do attitude in all circumstances.
Able to exercise sound judgement, make decisions, and provide direction.
Detail oriented and accurate.
Self-starter, able to work independently as well as in a team.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Highly mobile role, requiring inspection of large areas on multiple floors.
Pro-active, approachable, and solution-based.
Ability to work under pressure while meeting deadlines.
Strong organization skills and enjoy multi-tasking.
Be flexible and responsive to real-time requests.
University degree or 1-3 years’ of job-related relevant experience.
Comfortable dealing with issues and people.
Strong computer skills, including MS suite of software working on laptop, tablet and phone.
Strong written and verbal communication skills in English presented in a professional manner.

Benefits

Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

200M+

Managed Square Feet

Oversees and maintains commercial real estate properties, ensuring efficient operations and optimal performance.

Founded with a focus on providing top-tier facility management services across North America.
Specializes in integrated solutions that enhance efficiency, sustainability, and performance of assets.
Works with various sectors, including commercial, industrial, and government infrastructure.
Provides services ranging from facility management to energy optimization and project management.
Offers a range of solutions, from technical services to space planning and design.
Operates across key markets in Canada, the United States, and abroad, with a growing global presence.

Culture + Values

Customer-Centric: We put the customer at the center of everything we do, driving value for them with expertise and innovation.
Integrity: We operate in an honest, transparent, and ethical manner, ensuring trust and accountability in all our interactions.
Innovation: We embrace change and are committed to continuous improvement, leveraging new technologies and innovative solutions to deliver exceptional results.
Collaboration: We work as a team, valuing diverse perspectives and fostering partnerships to achieve shared goals.
Excellence: We strive for the highest standards in everything we do, delivering quality results and service to our clients and stakeholders.

Environment + Sustainability

2050

Net Zero Target

Commitment to achieving net zero emissions.

Reducing energy consumption and carbon emissions across all operations.
Implementing sustainable building design and energy-efficient practices to minimize environmental impact.
Developing long-term sustainability roadmaps aligned with global climate change objectives.
Investing in renewable energy solutions and energy optimization initiatives across their portfolio.

Inclusion & Diversity

Fosters a diverse and inclusive work environment where all employees feel valued, respected, and empowered.
Promotes gender equality, with specific efforts to ensure equal opportunities for women in leadership roles.
Committed to increasing the representation of underrepresented groups within its workforce, particularly in technical and management roles.

Articles

About Us

Careers at BGIS

Sustainability