Service Support Administrator

Description

• Responsibility for managing the supply of lubricating oil and removal of used oil and coolant from the Flexible Generation sites
• Providing holiday cover for Telford store coordinator when required
• Generating purchase orders for equipment/sub-contractors as requested, track parts deliveries with suppliers
• Assisting store coordinator with any part orders and returns, keeping all records up to date
• Arranging any hire equipment needed for Field Service Engineers to carry out task
• Supporting with organising accommodation for Field Service Engineers
• Assisting with planning on site works and co-ordination of Field Service Engineers
• Assisting the support desk with incoming telephone calls and email
• Creating service tickets and allocate to engineers as required
• Assisting store coordinator with incoming and outgoing goods
• Managing calibration records and arrange equipment testing
• Assisting the service support coordinator with engineers van stock takes
• Liaising with sub-contractors as requested and filing job reports in a timely manner
• Supporting and ensuring planned maintenance tasks are kept up to date

Requirements

In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.

• Excellent communicator and commitment to customer service and satisfaction
• The ability to plan and organise maintenance schedules and assign duties.
• Experience in delivering operational support in a fast moving and demanding operational environment.
• Wellbeing tools and resources
• Experience in delivering support in a fast moving and demanding operational environment
• The ability to balance time between daily and strategic goals whilst managing the teams time to ensure daily tasks are accomplished.
• Excellent Microsoft Office skills including Excel, Teams and outlook etc.

Benefits

• Hours of work: 40 hours per week. Monday – Friday, 08:00-17:00 with one-hour unpaid lunch
• Access to advice, counselling, and support
• Healthcare cash plan
• 26 days annual leave entitlement plus 8 days for public holidays
• Discounted gym membership.
• Life insurance
• Employer pension contribution
• Shopping and lifestyle discounts
• Access to GP services
• Competitive salary to be discussed at interview.

Training + Development

Interview process

Visa Sponsorship

Security clearance