Property Associate (Full-Time)

Description

• Create and manage marketing collateral for available units.
• Provide rental process information, manage guest cards, and process applications.
• Conduct in‑person and virtual showings for prospective residents.
• Assist with move‑in and move‑out, perform inspections, collect funds, and distribute keys.
• Support lease renewal, rent increase management, and conduct market analysis.
• Answer phones, return calls, check voicemail, and follow up with prospects.
• Respond to resident complaints and coordinate resolutions with staff.
• Compile daily and weekly operational reports.
• Generate and post resident communication notices.
• Inspect vacant units for cleanliness, readiness, and photograph for marketing.
• Perform external property walks for health, safety, and cleanliness, creating work orders as needed.
• Collect coins from common‑area laundry facilities.

Requirements

The multi‑site Property Associate role requires initiative, self‑motivation, and strong attention to detail. The associate supports Regional and Property Managers by completing tasks that ensure optimal performance for each property in the portfolio. Responsibilities may include marketing, leasing, unit inspections, notice delivery, and providing exceptional customer service to internal and external clients.

Successful candidates demonstrate excellent attention to detail, a positive can‑do attitude, and a commitment to excellence and goal achievement. Clear verbal and written communication is essential, and multilingual ability is a plus. The schedule may require weekends, holidays, and evenings, and regular, timely attendance is required.

Qualifications include a high school diploma or GED (or equivalent experience), a valid driver’s license with a clean record, reliable transportation, and proficiency with Microsoft Office 365. Experience with AppFolio is considered a plus.

• Communicate verbally and in writing with team members, prospects, vendors, and residents.

Benefits

This is a full‑time position (40 hours per week) with compensation ranging from $19.00 to $21.00 per hour. The associate will assist both the Operations Site Manager and Property Manager in managing a single property of 174 units.

Training + Development

Interview process

Visa Sponsorship

Security clearance