Yardi Software Trainer - REMOTE (UK) - PropTech industry experience required (Yardi, RealPage, MRI, etc) at Welltower™ Inc. (Nyse:Well) in United Kingdom | Kablio
Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices
Collaborates with internal support teams to resolve technical challenges
Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders
Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
Ensures training is engaging, interactive, and effective for stakeholders of all skill levels
Continuously update materials to reflect product changes and improvements
Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software
Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions
Monitors CRM system performance and data accuracy
Monitor attendance, feedback, and progress to ensure successful training outcomes
Organizes and schedules training sessions for stakeholders
Develops regular and thorough status communications for senior leadership and stakeholders
Requirements
yardi
lms
agile
pmp
3+ years
project management
Demonstrated ability to facilitate both virtual and in-person training sessions across diverse user groups
Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment
Strong interpersonal, conflict management, and communications skills
Familiarity with Yardi modules is a plus, including but not limited to: Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager
Agile, Six Sigma, or PMP certification strongly preferred
Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience
Solid understanding of project management and agile practices
Proficiency in Learning Management Systems (LMS) and e-learning platforms
Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments
Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture
Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred
Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi (preferred), RealPage, Entrata, or other relevant real estate or healthcare technology systems
Demonstrable experience in designing and leading successful training programs
Proven ability to manage portfolios of work
Uses expertise to proactively recommend improvements to workflows and processes
Benefits
Competitive Base Salary + Annual Bonus
Pension Scheme + Profit Sharing Program
Comprehensive and progressive Medical/Dental/Vision options
Professional Growth
Tuition Assistance Program
Employee Stock Purchase Program – purchase shares at a 15% discount
Generous Paid Time Off and Holidays
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
employment contingent on successful background check and verification of credentials.
Company
Overview
Founded in 1970
Year Established
The company was originally established in 1970 as Health Care Fund, marking its entry into the healthcare real estate sector.
2,000+ Professionals
Real Estate Experts
The company employs over 2,000 real estate professionals, underscoring its expertise in healthcare real estate management and development.
1,500+ Communities
Senior Housing Locations
Manages over 1,500 senior housing communities, reflecting its extensive portfolio in aging care facilities across the U.S., Canada, and U.K.
$1.7B Investment
Recent Capital Injection
Invested $1.7 billion in senior housing demand, highlighting significant financial commitment to expanding resources for aging populations.
Rebranded to Welltower in 2015 following healthcare real estate expansion.
Operates in the U.S., Canada, and U.K., managing senior housing and outpatient medical facilities.
Structures investments through long-term leases and joint ventures, blending capital with operator expertise.
Focuses on independent living, assisted living, memory care, post-acute rehabilitation, and medical offices.
Leverages post-acute care platform to improve hospital transitions and reduce readmissions.
Culture + Values
Intellectually curious, open‑minded, and voracious learners
Mutual respect, humility, frugality, stoicism, and a strong work ethic
Operate with a sense of healthy paranoia, take nothing for granted and always focus on moving forward
Adaptable – not the strongest or most intelligent, but most responsive to change
Owners, not managers
Iconoclasts with a flair for ingenuity and a win/win attitude
Built with an outsider mindset – get it right, not be right
Ethos of entrepreneurship – exist to help other entrepreneurs succeed
Culture of resilience – tackle crises with grit and tenacity
Laser‑focused on what we can control to extend growth
Act quickly when prudent, with patience as network effect grows
Never cut corners in how we deal with owners, customers, and employees
Extreme excellence to create true residual alpha for owners
Culture of 'delayed gratification gene' – sacrificing immediate rewards for larger future gains
Culture of 'fiduciary responsibility gene' – prioritizing owners’ interests above our own
Leaders model trust, shared sacrifice, unity of purpose, mirrored reciprocation
Environment + Sustainability
28% Emissions Target
SBTi-Approved GHG Reduction
Aims to reduce Scope 1 & 2 GHG emissions by 28% by 2030 over a 2019 baseline.
25% Intensity Reduction
2024 Goal for GHG Emissions
Aims to reduce GHG emissions intensity by 25% by 2030 over a 2023 baseline.
$1.04B Green Bond Proceeds
Funding Environmental Initiatives
Allocated $1.04 billion from green bond issuances toward sustainability projects.
65M kWh Green Power
Renewable Energy Utilization
Used over 65 million kWh of green power in 2023.
Reduced Scope 1 & 2 emissions by 12.2% and energy usage by 11.0% over a 2018 baseline ahead of 2025 target.
Utilized 51.6 million kWh renewable energy in 2023 (doubled green power vs prior year).
Awarded ENERGY STAR® Partner of the Year (fifth consecutive year) with Sustained Excellence status.
349 green building certifications in 2023 (+150% vs 2022).
Maintained top 30% ISS QualityScore ranking in environmental & social, Prime ISS ESG rating.
Ranked #1 for corporate governance among US REITs by Green Street Advisors.
Inclusion & Diversity
1:1 Gender Parity
Maintained Balance
The organization maintains equal representation of genders across all levels of the company.
Five Consecutive Years
Named to Bloomberg GEI
Recognized in the Bloomberg Gender‑Equality Index for five consecutive years.
7 Employee Groups
Hosted Events
Supported seven employee network groups in hosting speaker sessions, book clubs, and events to foster diversity and inclusion.
+4%
Employee Engagement Score
Completed a company‑wide employee engagement survey with an overall favorable score that exceeds the benchmark by +4 percentage points.
Formally Relaunched Diversity Council with updated goals and leadership team sponsors
U.S. EEO‑1 report published annually with workforce breakdown by gender and race for various roles including Exec/Sr Officials & Managers, Professionals, etc.