Business & Technical Consultant at Duke Energy Corporation in Charlotte, North Carolina, United States | Kablio

Role

Description

solution design

change management

data analysis

system support

report generation

metric development

The role acts as a business representative for specific systems and processes, leading improvement initiatives such as statistical analysis, business case development, time‑study, cost‑benefit, and ROI assessments. You will provide subject‑matter expertise across customer operations, system functionality, database tables, data analytics, and work‑group metrics, supporting critical NGBU applications like Service Suite, ARM, and Maximo.

Key duties include designing, revising, and implementing solutions that align with customer and business needs, integrating those solutions into existing processes, and managing change communications across departments. You will produce accurate technical and business reports, maintain documentation, define performance metrics, and lead data analysis or root‑cause investigations to drive actionable insights.

Provide technical expertise and business process guidance to identify, analyze, and resolve problems.
Design, revise, and implement solutions that meet customer and business requirements.
Integrate solutions into existing processes and manage change communications across departments.
Prepare accurate technical and business reports, correspondence, and maintain thorough documentation.
Conduct business analysis, define system requirements, and ensure adherence to policies and procedures.
Define and develop key performance metrics to measure system and business performance.
Lead data analysis and root‑cause investigations across work groups or systems.
Represent business operational needs to external vendors to resolve issues.
Support critical NGBU applications (Service Suite, ARM, Maximo) and extract data for actionable insights.

Requirements

associate degree

bachelor's degree

sql

power bi

project management

problem solving

Required qualifications are an associate degree in a relevant field (or a high school diploma/GED) combined with two years of related experience, or four years of experience without a degree. Desired credentials include a bachelor’s degree in technical business administration, business, or MIS and at least four years of experience, with preferred experience in the utility industry, project management, SQL, Power BI, and strong communication and problem‑solving abilities.

The position is hybrid, with work performed both remotely and on‑site after onboarding; candidates must live within a reasonable commute to a Duke Energy facility. Travel expectations are 5‑15 % and relocation assistance may be provided when applicable.

Required: Associate degree (or high school/GED) plus 2 years related experience (or 4 years experience without degree).
Desired: Bachelor’s degree in technical business administration, business, or MIS with 4 years related experience.
Preferred: Utility industry experience, project management knowledge, proficiency in SQL and Power BI, strong written/oral communication, problem‑solving, and workforce/asset management system experience.

Benefits

At Duke Energy you’ll find a friendly work environment, opportunities for growth and development, recognition for your contributions, and competitive pay and benefits. The company’s purpose is to improve people’s lives by delivering reliable energy while fostering a culture of inclusivity and innovation.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship provided.

Security clearance

Information not given or found

Company

Overview

$29 billion

Annual Revenue (2023)

The company reported impressive financial performance, achieving significant revenue in 2023.

58,000 MW

Total Generation Capacity

A diversified portfolio including coal, gas, nuclear, hydro, wind, and solar.

8 million

Electricity Customers

Serves a substantial number of electricity users across multiple states.

$210 million

HQ Renovation Cost

The iconic LEED-Platinum skyscraper in Charlotte cost significantly to build.

Grew from a regional power provider into one of America's largest energy holding companies.
Manages a diversified generation portfolio—coal, gas, nuclear, hydro, wind and solar.
Typical projects include grid modernization, pipeline infrastructure, renewable energy build-outs and nuclear operations.
Charlotte headquarters anchors an iconic LEED-Platinum skyscraper reshaping the city skyline.

Culture + Values

Honesty and integrity are at the core of all we do.
A culture of transparency, high performance and pride among employees.
Behaviors, as well as results, matter in our company.
A Culture of Accountability enabling anonymous reporting and consistent enforcement.
Our Ethics and Compliance Program is designed to foster a culture of ethical and compliant behavior.

Environment + Sustainability

44% reduction

Scope 1 Carbon Emissions

Achieved a 44% reduction in Scope 1 carbon emissions since 2005, equivalent to removing 13 million vehicles from the road.

48% reduction

Electric‑Generation CO₂

Reported a 48% reduction in electric‑generation CO₂ emissions from 2005 levels as of 2023.

50% reduction target

Carbon Emissions by 2030

Committed to reducing carbon dioxide emissions by at least 50% from 2005 levels by 2030.

Double renewables by 2025

Renewables Portfolio Expansion

Planning to expand the renewable energy portfolio from 11,900 MW to 30,000 MW by 2035, with an intermediate goal to double it by 2025.

Net‑zero CO₂ emissions from electric generation by 2050
31% reduction in carbon emissions since 2005 (prior to 2030 acceleration)
Methane‑neutral natural gas distribution by 2030
Less than 5% energy from coal by 2030; full coal exit by 2035
Expanded net‑zero target to include Scope 1, 2, and certain Scope 3 emissions
Smart, self‑healing grid avoided over 1.5 million outages & 3.5 million outage hours (2023)
Targeting 80% reduction in electric‑generation CO₂ by 2040

Inclusion & Diversity

100% Score

LGBTQ Equality Index

Achieved a perfect score on the Human Rights Campaign's Corporate Equality Index, demonstrating commitment to LGBTQ-friendly policies.

500 Members

LGBTQ Equality ERG

The WeR1 LGBTQ Equality Employee Resource Group has nearly 500 members, supported by senior leadership to foster inclusion and professional development.

Reflecting the communities we serve and strengthening our culture of inclusion and belonging (foundation principles)
Diversity & Inclusion Councils and Employee Resource Groups drive inclusion and professional development
Strategic goal: attract, engage and retain a talented, diverse workforce
Strategic goal: create an inclusive workplace where everyone is empowered
Strategic goal: embrace diverse perspectives including culture, background and gender

Articles

Careers at Duke Energy

Duke Energy Projects

Duke Energy Sustainability

Role

Description

solution design

change management

data analysis

system support

report generation

metric development

Provide technical expertise and business process guidance to identify, analyze, and resolve problems.
Design, revise, and implement solutions that meet customer and business requirements.
Integrate solutions into existing processes and manage change communications across departments.
Prepare accurate technical and business reports, correspondence, and maintain thorough documentation.
Conduct business analysis, define system requirements, and ensure adherence to policies and procedures.
Define and develop key performance metrics to measure system and business performance.
Lead data analysis and root‑cause investigations across work groups or systems.
Represent business operational needs to external vendors to resolve issues.
Support critical NGBU applications (Service Suite, ARM, Maximo) and extract data for actionable insights.

Requirements

associate degree

bachelor's degree

sql

power bi

project management

problem solving

Required: Associate degree (or high school/GED) plus 2 years related experience (or 4 years experience without degree).
Desired: Bachelor’s degree in technical business administration, business, or MIS with 4 years related experience.
Preferred: Utility industry experience, project management knowledge, proficiency in SQL and Power BI, strong written/oral communication, problem‑solving, and workforce/asset management system experience.

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship provided.

Security clearance

Information not given or found

Company

Overview

$29 billion

Annual Revenue (2023)

The company reported impressive financial performance, achieving significant revenue in 2023.

58,000 MW

Total Generation Capacity

A diversified portfolio including coal, gas, nuclear, hydro, wind, and solar.

8 million

Electricity Customers

Serves a substantial number of electricity users across multiple states.

$210 million

HQ Renovation Cost

The iconic LEED-Platinum skyscraper in Charlotte cost significantly to build.

Grew from a regional power provider into one of America's largest energy holding companies.
Manages a diversified generation portfolio—coal, gas, nuclear, hydro, wind and solar.
Typical projects include grid modernization, pipeline infrastructure, renewable energy build-outs and nuclear operations.
Charlotte headquarters anchors an iconic LEED-Platinum skyscraper reshaping the city skyline.

Culture + Values

Honesty and integrity are at the core of all we do.
A culture of transparency, high performance and pride among employees.
Behaviors, as well as results, matter in our company.
A Culture of Accountability enabling anonymous reporting and consistent enforcement.
Our Ethics and Compliance Program is designed to foster a culture of ethical and compliant behavior.

Environment + Sustainability

44% reduction

Scope 1 Carbon Emissions

Achieved a 44% reduction in Scope 1 carbon emissions since 2005, equivalent to removing 13 million vehicles from the road.

48% reduction

Electric‑Generation CO₂

Reported a 48% reduction in electric‑generation CO₂ emissions from 2005 levels as of 2023.

50% reduction target

Carbon Emissions by 2030

Committed to reducing carbon dioxide emissions by at least 50% from 2005 levels by 2030.

Double renewables by 2025

Renewables Portfolio Expansion

Planning to expand the renewable energy portfolio from 11,900 MW to 30,000 MW by 2035, with an intermediate goal to double it by 2025.

Net‑zero CO₂ emissions from electric generation by 2050
31% reduction in carbon emissions since 2005 (prior to 2030 acceleration)
Methane‑neutral natural gas distribution by 2030
Less than 5% energy from coal by 2030; full coal exit by 2035
Expanded net‑zero target to include Scope 1, 2, and certain Scope 3 emissions
Smart, self‑healing grid avoided over 1.5 million outages & 3.5 million outage hours (2023)
Targeting 80% reduction in electric‑generation CO₂ by 2040

Inclusion & Diversity

100% Score

LGBTQ Equality Index

Achieved a perfect score on the Human Rights Campaign's Corporate Equality Index, demonstrating commitment to LGBTQ-friendly policies.

500 Members

LGBTQ Equality ERG

The WeR1 LGBTQ Equality Employee Resource Group has nearly 500 members, supported by senior leadership to foster inclusion and professional development.

Reflecting the communities we serve and strengthening our culture of inclusion and belonging (foundation principles)
Diversity & Inclusion Councils and Employee Resource Groups drive inclusion and professional development
Strategic goal: attract, engage and retain a talented, diverse workforce
Strategic goal: create an inclusive workplace where everyone is empowered
Strategic goal: embrace diverse perspectives including culture, background and gender

Articles

Careers at Duke Energy

Duke Energy Projects

Duke Energy Sustainability