Maintenance Supervisor

Description

• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• May work in an elevated site, may walk on uneven ground.
• Plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors.
• Enforce policies of the community that are delegated by Community Manager.
• Complies with Avanath’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Conducts and/or attends regularly scheduled Avanath safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s).
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act , and all other laws pertaining to the apartment industry.
• Manage unit inspections.
• Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Responsible for key control of the community.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards.
• Under the direction of Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Provide input to the Community Manager regarding employee performance evaluations.
• Inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• May be required to report to work during inclement weather conditions.
• Monitor work progress of each maintenance staff on a daily basis; provide immediate assistance and instruction if needed.
• Maintain hazard communications program; teach and promote safe work practices.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services.
• Manage and participate in on-call emergencies in the community.
• Ensure all repairs and replacements are necessary for community common areas and units.
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
• Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
• Ensure consistency, follow-up, and follow-through in dealing with residents on all matters.

Requirements

• Adherence to Property Management Rules, Regulations, and Guidelines
• An Aptitude for Connecting - Must possessa strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.
• Frequent standing and walking.
• Respectful communication and cooperation between all employees.
• Solid interpersonal and customer service skills.
• Very strong organizational skills and ability to handle multiple priorities.
• Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
• Must be available for on-call and weekend work.
• Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
• One year of supervisory experience required.
• Maybe required to travel to sister communities to provide maintenance support.
• Reading, comprehending, writing, performing calculations, and communicating verbally.
• At least 3 years of multifamily property maintenance experience.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required.
• HVAC and CPO certifications are highly desired.
• Valid Driver’s License.

Benefits

• Work/life balance through flexible work schedules to accommodate employees’ varying needs.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.

Training + Development

Interview process

Visa Sponsorship

Security clearance