Field Technician - Fort Myers, FL Pump

Description

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop.
• Operate vehicle in a safe manner and use field automation systems.
• Comprehend customer requirements and make appropriate recommendations/briefings .
• Provide service and customer support during field visits or dispatches.
• Build positive relationships with customers.
• Follow all company’s filed procedures and protocols.
• Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use.
• Cooperate with the technical team and share information across the organization.
• Diagnose errors or technical problems and determine proper solutions.
• Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections.
• Maintains tools in good working order per MSHA and OSHA regulations.
• Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded.
• Drive to various vendors to acquire parts for assigned repairs .
• Produce timely and detailed service reports.
• Manage all on site installation, repair, maintenance, and test tasks.
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned.
• Tie workflow to schedule.
• Completes basic computer tasks including completing work orders, looking up parts, and communicating via email.
• Participate in all training programs directed by Manager.

Requirements

• Position may require several hours of driving daily to job sites.
• Proven field service experience
• Required to travel to various locations for training classes/seminars .
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts.
• High School Diploma or GED
• Exhibit strong teamwork.
• Must have a valid driver’s license and acceptable driving record.
• Willing to train and assist other team members with difficult or lengthy repairs.
• Must have own tools.
• Extensive knowledge of diesel engines and construction equipment

Benefits

• Profit Sharing Opportunities
• Dental Insurance
• 401(k) and Roth retirement plans with company matching.
• Health savings accounts with company contributions
• Generous paid time off, including vacation and holidays.
• Vision Insurance
• Medical Insurance
• Company-paid life and disability insurance
• Boot/PPE Reimbursement Allowance
• Outdoor exposure to elements
• Safety Bonus Program

Training + Development

Interview process

Visa Sponsorship

Security clearance