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Account Manager
Schindler Elevator Sales Internship
Account Manager responsible for maintaining customer relationships, growing portfolio, and administering sales processes in the elevator industry.
16d ago
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Ottawa, Ontario, Canada
Office Full-Time
Company Size
70,406 Employees
Service Specialisms
Maintenance
Repair
Digital services
Portfolio Management
Installation
Modernization
Emergency & monitoring services
Technical services
Sector Specialisms
Residential
Commercial
Public Transit
Institutional
Hotels
Hospitals
Apartment Complexes
Warehouses
Role
What you would be doing
customer service
sales development
competitive analysis
client management
data management
systems utilization
- Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures
- Identify and pursue potential customers to drive and support strategic growth objectives
- Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized
- Work in cooperation with Contract Control on sales contract agreements
- Analyze customer needs and secure desirable business through application of company products and services
- Plan, develop and implement sales strategies to lead negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings
- Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing
- Build and maintain favorable client relationships
- Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution
- Prepare and maintain required customer information and files in accordance with established procedures
- Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
- Assemble and present information for service, fixed priced repair and modernization
- Assure full utilization of systems and follow best demonstrated practices (BDP)
- Develop sales proposals and prepare estimates for the sale of company products and services
- Work with owners and building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies
- Assist architects and/or developers with application of company products through layout data and specifications
What you bring
ms office
negotiation
3-5 yrs
communication
problem solving
degree
- Proficient in MS Office
- Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
- 3 - 5 years in elevator industry or related experience, or a similar industry which includes the sales, servicing and installation of capital equipment
- Communication: Communicate clearly and articulately
- Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
- Teamwork: Ability to interact with all levels and be an integral part of the operation
- Post Secondary Degree – preferably in Business or Engineering
- Understand financial goals and expectations of company, and meet and/or exceed assigned sales and customer objectives
- Presentation: Ability to present materials clearly and engage audience
- Generous Paid Time Off Plans
- Competitive Group RRSP with Company Match
- Wide range of professional and leadership development opportunities
- Competitive Bonus Incentive Program or Commission Plan
- Tuition Reimbursement Program
- Competitive Extended Health, Dental & Vision Plans
- Competitive Salary (commensurate with experience)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks are mentioned in the job description for potential employees joining schindler elevator corporation.
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Company
Overview
1874 years
Legacy Established
The company traces its roots back to 1874, reflecting a long-standing tradition of innovation and excellence.
- The internship immerses students in the legacy of a Swiss-founded elevator maker turned global mobility leader.
- Trainees partner with field sales teams, shadowing client meetings and contributing to real service-sales projects—from proposals to negotiations.
- They develop practical skills in communication, problem-solving, territory management, and learn the inner workings of elevator and escalator operations.
- Interns support critical tasks like portfolio validation, data analysis, scheduling, and customer outreach, often using tools such as Excel and DocuSign.
- Projects focus on enhancing urban mobility—elevators, escalators, and walkways in residential, commercial, and infrastructure settings.
- Typical work is paid, full-time in summer, requiring travel within local territories and providing mentorship and regular performance feedback.
- Despite its industrial context, the internship offers networking opportunities with seasoned industry professionals and real-world responsibility.
- From contributing to service-sale wins to modernizing elevator contracts, interns witness how day-to-day efforts uplift urban environments.
- Safety
- Create value for the customer
- Commitment to people development
- Quality
- Integrity & trust
- Customer‑centricity
- Creativity & innovation
90% reduction
Across all emissions scopes by 2040
The company aims to reduce absolute emissions across scopes 1, 2, and 3 by 90% by 2040, relative to a 2020 baseline.
50% reduction
Scope 1 and 2 emissions by 2030
The company has set a target to reduce absolute Scope 1 and 2 emissions by 50% by 2030, using a 2020 baseline.
30% more efficient
New elevator and escalator models
The company's new elevator and escalator models are designed to be up to 30% more energy efficient than previous models.
40% energy reduction
Schindler PORT control technology
The Schindler PORT control system reduces group energy use by up to 40%, improving efficiency for elevator systems.
- Full-scope net-zero greenhouse gas emissions by 2040
- 42% reduction in Scope 3 emissions by 2030 (2020 baseline)
- 90% of electricity used at sites sourced from renewable energy (2022)
- 100% renewable electricity commitment by 2025
- 25%+ of maintained portfolio cloud-connected for remote diagnostics (2022)
- All major production sites to achieve ISO 50001 energy-management certification by 2025
13% Female Globally
Employee Gender Distribution
The company reports a gender distribution of 13% female and 87% male employees worldwide as of the end of 2023.
20% Senior Management
Female Representation in Leadership
Women hold 20% of senior management roles within the company.
30% Female Executives
Female Leadership in Australia
In Australia, women account for 30% of senior executive roles within the company.
30% Target by 2030
Female Senior Leadership Goal
The company has set a goal to achieve 30% female representation in senior leadership roles globally by 2030.
- Women hold 10% of Group Executive Committee roles.
- 24% female in manager roles (Australia).
- 30% apprentice intake female-to-male ratio.
- Equal pay for equal work ensured through annual global regression-based analysis (5% tolerance threshold).
- Over 300 women participated in leadership & advancement programs.
- Gender Inclusion Boost program with global sponsorship by 60+ senior leaders.
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