Business Operations Manager

Description

You will work directly with the COO and act as the company’s measurement backbone.

We are hiring a Business Operations Manager to build and run fäm’s performance and scorecard system.

• Automate reporting across Sales, Marketing, Ops, and Finance
• Define and lock KPI formulas, sources, and cadence
• Build and maintain company and department scorecards
• Publish weekly scorecards ahead of leadership reviews
• Set targets in isolation
• Ensure one source of truth across CRM and finance systems
• Create strategy decks or workshops
• Run sales, marketing, or ops teams

Requirements

• CRM and revenue funnel literacy
• 5–8 years in BizOps, Performance, Strategy Ops, or similar
• Strong Excel / Google Sheets, SQL is a plus
• Weekly performance cadence embedded within 90 days
• Proven experience building a scorecard.
• Financial and analytical mindset
• Comfortable with direct, fact-based conversations

Benefits

• Company and Sales scorecards live within 30 days

Training + Development

Interview process

Visa Sponsorship

Security clearance