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Account Manager - HVAC Service
Tropic Mechanical
Manage and grow HVAC service accounts for institutional clients
9d ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Miami, FL
Onsite
Company Size
250 Employees
Service Specialisms
Mechanical Services
HVAC
Plumbing
Design-Build
Project Management
Consulting
Construction
Sector Specialisms
Healthcare
Institutional
Commercial
Governmental
Role
What you would be doing
project management
system upgrades
client reporting
facility operations
compliance
account management
- Mentor junior account managers and contribute to team-wide client development initiatives.
- Collaborate with service technicians, engineers, and project teams to ensure seamless execution of maintenance contracts.
- Prepare and deliver client reports, proposals, and presentations that highlight performance, cost savings, and operational reliability.
- Proactively identify opportunities for system upgrades, energy efficiency improvements, and lifecycle planning.
- Ensure compliance with all safety, quality, and contractual obligations.
- Manage Service and Maintenance projects for strategic accounts
- Serve as the primary point of contact for assigned strategic institutional and healthcare accounts, managing all service and maintenance needs.
- Develop a deep understanding of client facilities, including chillers, boilers, cooling towers, and central plant operations.
- Drive renewal of service agreements and expand client partnerships through consultative selling.
- Provide clients with technical recommendations, maintenance strategies, and budget planning for capital replacement.
What you bring
hvac
crm
8‑10yr
leadership
financial
client relationships
- Exceptional communication, presentation, and negotiation skills.
- Regular local and regional travel to client facilities is required.
- Primarily office-based with frequent travel to client sites, central plants, and mechanical rooms.
- Experience: Minimum of 8–10 years of progressive experience in HVAC service account management, with specific expertise in institutional clients.
- Strong track record of building and maintaining long-term client relationships within aviation, healthcare, higher education, or government sectors.
- Proficiency in CRM and service management software.
- Strong financial acumen with the ability to prepare budgets, forecasts, and proposals.
- Technically savvy and able to translate complex mechanical solutions into client value.
- Exposure to HVAC equipment, mechanical systems, and construction environments during site visits.
- Able to balance multiple priorities in a fast-paced environment.
- Strong leadership and mentoring abilities.
- Proven technical background in chillers, boilers, central plants, and complex HVAC systems.
- Standard working hours are Monday through Friday, with flexibility to meet client needs.
- Travel expected to be 30–40%, with occasional overnight stays depending on client location and project requirements.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Since 1958
Established Year
They have been mastering design-build HVAC for critical infrastructure.
$15M Revenue
Annual Revenue
Privately held with $15 million in annual revenue as of June 2025.
- Specializing in healthcare, institutional, educational and commercial projects, they’ve powered iconic facilities like Mayo Clinic Proton and Jackson West Medical Center.
- They handle full-cycle HVAC work including design, engineering, pre‑construction, fabrication, installation, commissioning, service and maintenance.
- Their skilled team executes complex projects—like operating‑room HVAC systems and central energy plants—with precision and innovative logistics.
- From helicopter lifts for rooftop units to temporary cooling during construction, they deliver tailored solutions in challenging environments.
- Their hallmark is seamless integration of design and construction—ensuring projects stay on time, on budget, and exact to specification.
- Their portfolio spans major Florida health systems, universities, research institutes, combining engineering rigor with real‑world impact.
- Plan well, and work hard, guaranteed.
- Owner-driven, engineering-based HVAC solutions that deliver long-term value.
- Early-stage partnering to ensure accurate cost forecasting, seamless execution, and superior installation quality.
- Commitment to quality, safety, and sustainability.
- Team of professional engineers, project managers, and certified technicians driven by innovation, reliability, and energy efficiency.
- Provides LEED-certified HVAC design and installation services to reduce clients’ environmental footprint and support LEED certification.
- Incorporates LEED principles into every phase—from energy modeling to equipment selection and commissioning.
- Prioritizes energy-efficient design using high-efficiency components to reduce energy consumption.
- Implements advanced filtration and ventilation systems to improve indoor air quality (key LEED credit).
- Integrates renewable energy sources such as solar and geothermal to enhance sustainability profiles.
- No publicly disclosed DEI strategy or gender-related data on website or LinkedIn.
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