Critical Power Field Technician (UPS Engineer)

Description

• Lifting heavy objects and stretching above your head.
• Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
• Customer relationship building – Provide excellent customer service and upsell products.
• Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.

Requirements

• Good understanding of AC/DC electrical principles.
• Quickly respond to critical situations.
• At Pearce, safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards.
• Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
• Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
• Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
• Ability to stand for extended periods of time.
• Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Ability to kneel or crouch periodically.
• Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
• Minimum of five (5) years serving in an OEM service environment in the critical power space.
• Knowledge of test equipment operation, such as multi-meters, and battery test equipment.
• Ability to lift and/or move up to 100 pounds for short durations.
• Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.
• Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
• Ability to travel for multiple days with Per Diem as projects require.
• Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance