Front Office Medical Assistant

Description

• Check out patients by collecting additional balances, providing visit summaries, specialist referral details, patient portal access, completed forms, and scheduling follow-up appointments.
• Participate in staff meetings and educational sessions to support team collaboration and continuous learning.
• Discharge patients after appointments, ensuring they receive all necessary information and follow-up instructions.
• Sort and distribute incoming mail and documents delivered by courier.
• Organize co-pays and outstanding balances, provide consent forms for signature, and distribute appropriate health questionnaires.
• Greet patients and visitors in a friendly and professional manner upon arrival.
• Check in patients by updating demographics, insurance information, primary care provider (PCP), and pharmacy details.
• Post patient charges and payments; complete daily charge and payment reconciliation.
• Maintain a clean and organized work area, including the patient waiting area.
• Scan and upload documents into the Document Management system.
• Verify insurance eligibility using Batch Eligibility or on-demand tools; contact patients regarding inactive insurance or incorrect PCP assignments.

Requirements

• Experience supporting pediatric population preferred.
• Familiarity with medical assisting, EMR, RMA, administrative support, patient intake, and appointment scheduling.
• Medical assistant experience preferred.
• Phlebotomy skills.
• 1+ years' experience in a medical office setting.
• Bilingual in English and Spanish.
• Strong customer service skills.
• Proficiency in medical terminology.

Benefits

• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Miami,FL. Application Deadline This position is anticipated to close on Jan 20, 2026.
• Health Spending Account (HSA)
• Transportation benefits
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Critical Illness, Accident, and Hospital
• Short and long-term disability
• Employee Assistance Program
• Medical, dental & vision

Training + Development

Interview process

Visa Sponsorship

Security clearance