Description

The LTSA Service Manager, based in the United Kingdom and reporting to the Director of Service, leads the delivery of Long‑Term Service Agreements for utility‑scale BESS projects. This role combines technical and commercial leadership, overseeing client relationships, contract execution, service‑provider performance, spare‑part management and warranty processes across multiple sites.

• Negotiate LTSA contracts with clients and sub‑LTSA agreements with service providers.
• Prepare and review detailed scopes of work for service providers and equipment suppliers.
• Ensure site operations meet contractual capacity and availability guarantees.
• Manage service providers and equipment suppliers to maintain equipment uptime per contractual and manufacturer specifications.
• Recommend opportunities to improve operational efficiencies.
• Review and approve maintenance reports and determine spare‑part requirements.
• Track and process spare‑part inventory.
• Analyze performance data to identify root causes and trends.
• Review monthly service‑provider reports and prepare performance reports for clients.
• Present key performance indicators and metrics to owners and stakeholders.
• Build and develop business relationships critical to project success.
• Conduct project post‑mortems and create recommendations for improvements.
• Develop best‑practice tools for project execution and management.
• Ensure compliance with environmental, health and safety policies and procedures.
• Manage contractors and monitor their performance.
• Assist with capacity and balancing testing of battery systems.
• Manage liquidated damages and excludable events.
• Act as primary client‑facing representative, attending meetings and handling queries.
• Coordinate with operations service manager, field services supervisor and coordinator to meet client expectations.
• Create and manage monthly operations and management reports, monitoring KPIs.
• Oversee preventive, corrective and reactive maintenance activities.
• Maintain a professional appearance and conduct.

Requirements

• Hold an Electrical or Mechanical engineering degree or diploma.
• Possess at least 5 years of project‑management experience in renewable power generation or service environments.
• Demonstrate strong negotiation, facilitation, risk‑management and consensus‑building skills.
• Knowledge of national codes, medium‑voltage power systems and PV or energy‑storage applications (preferred).
• Exhibit excellent verbal and written communication and stakeholder‑influence abilities.
• Ability to prioritize, manage multiple projects and work in a fast‑paced, dynamic setting.
• Proficient with Microsoft 365 and Microsoft Project.
• Hold a valid UK driving licence with a clean record and be able to travel domestically as required.
• Ability to work independently and collaboratively within a team.

Benefits

Canadian Solar offers a competitive salary, performance‑based bonus and a comprehensive benefits package that includes a pension scheme, private medical insurance, life/disability cover, annual leave and sick pay. The company is an equal‑opportunity employer committed to diversity and inclusion.

• Receive a competitive salary plus performance‑based bonus.
• Access a comprehensive benefits package including pension scheme, private medical insurance, life/disability cover.
• Receive annual leave and sick pay.

Training + Development

Interview process

Visa Sponsorship

Security clearance