Sales Center Manager

Description

• Align achievements with corporate goals, standards, and objectives.
• Analyzes and controls expenditures of SSC to conform to budgetary requirements.
• Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Provides leadership and direction in the pursuit of store objectives with employees.
• Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance.
• Advises customer on product selection, pricing and sales volume and continues to build customer relations.
• Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program.
• Participates in the planning process by providing accurate, achievable sales forecasts.
• Meets with key customers to negotiate and close deals.
• Develops business relationships with key customers within the store coverage area.
• Communicates and works closely with customers to maximize market penetration and margin potential.
• Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process.
• Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development.
• Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Develops and implements strategic plans to accommodate corporate goals.
• Ensures prudent credit transactions and manages account collections.
• Achieves revenue, budget and other business objectives for each fiscal year.

Requirements

• Bachelors degree in Business or related field and 1+ years of relevant sales experience.
• Analytical aptitude; time management and organizational skills.
• Demonstrated follow-up and follow-through skills.
• Proven training, teamwork, and leadership skills. Ability to multi-task.
• 4 years prior selling experience. Prior customer service experience is a plus.
• Must be Dal-Tile certified to operate powered industrial trucks.
• Must be proficient in MS Word, Excel, and PowerPoint.
• HS diploma and 5+ years relevant sales experience required OR
• Minimum 2 years previous management experience.
• Strong interpersonal skills, excellent written and verbal communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance