Unitary Technical Sales Support Engineer

Description

• Required to work effectively within Trane Company organizations, co-workers and with outside Vendor / Supplier organizations, to obtain product identification support necessary for providing timely responses to customers.
• Performa Invoices & Order Acknowledgement preparation and getting approvals for the same from legal and internal sales teams.
• Handing over projects to respective teams and full coordination for execution of same.
• Coordinates sales resources.
• Interact and resolve any technical clarification vis-vis quotes issued.
• Duties and responsibilities could be enhanced by the employer and should not be limited to the above. At a later stage your job could involve outside parts procurement or negotiations with customers, vendors and suppliers also.
• You would be a team member with front line responsibility for identification of product selection on all Trane HVAC equipment.
• Product selections & preparing proposals along with all technical data preparations.

Requirements

• Required to solve problems on the telephone, under pressure situations.
• Required to respond professionally and courteously to all customer parts identification inquiries and could prioritize incoming requests by level of urgency.
• technical submittal of ongoing and closed orders.
• Your work is performed in an engineering environment using computer tools and product knowledge.
• You should be Personal Computer literate within a Windows environment. Familiarity with Microsoft Office products (Excel, Word, PowerPoint) software is desirable. MS Exchange is the communication tool used in the office environment.
• Active participation /interaction with customers and internal teams.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance