APS Senior Portfolio Director - Education, Central at Abm Industries in Lansing, MI | Kablio

Role

Description

service delivery

account transition

cost control

kpi management

process implementation

client advocacy

Ensure consistent delivery of APS services across a designated portfolio of accounts, maintaining high standards for hard and soft services.
Lead account transitions, due diligence, and integration of new business opportunities.
Drive operational excellence through proactive issue resolution and continuous improvement initiatives.
Foster a culture of engagement, collaboration, and accountability across all levels.
Support business development efforts including pricing, presentations, and client engagement.
Partner with APS Platform and IG teams to align strategies for growth and retention.
Support pricing strategies, ROI achievement, and accurate forecasting.
Drive adherence to ABM core values and regulatory requirements.
Review and approve cost-control reports, staffing plans, and resource allocation.
Identify and implement innovative solutions to strengthen APS’s market position and client value proposition.
Ensure compliance with safety, quality, and regulatory standards through team training and oversight.
Establish and track KPIs, quality metrics, and productivity measures to ensure operational success.
Promote a strong safety culture through inspections, audits, and continuous monitoring.
Own full P&L responsibility for APS accounts, ensuring financial objectives are met.
Implement APS operating standards, processes, and technologies across the portfolio.
Implement succession planning and support leadership development programs.
Monitor and analyze financial performance, identifying opportunities for margin improvement and cost optimization.
Act as primary client advocate, building strong relationships with senior stakeholders and ensuring expectations are exceeded.
Leverage technology and best practices to enhance reliability, resiliency, and efficiency in service delivery.
Recruit, develop, and mentor account leaders and operational teams to build a high-performing workforce.

Requirements

12+ years

bachelor’s degree

hvac

energy management

p&l

cmms

12+ years overseeing hard and soft services for complex facilities portfolios.
Bachelor’s degree in Engineering, Facilities Management, or related technical discipline.
Deep technical knowledge of building systems including HVAC, electrical, and mechanical.
Proven ability to implement energy management and sustainability programs.
Ability to travel and manage accounts across multiple states.
Strong financial acumen with P&L management experience.
Excellent communication, leadership, and relationship-building skills.
Expertise in CMMS, BAS, BMS, IWMS, and emerging technologies (IoT, AI, Smart Buildings).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases

Role

Description

service delivery

account transition

cost control

kpi management

process implementation

client advocacy

Ensure consistent delivery of APS services across a designated portfolio of accounts, maintaining high standards for hard and soft services.
Lead account transitions, due diligence, and integration of new business opportunities.
Drive operational excellence through proactive issue resolution and continuous improvement initiatives.
Foster a culture of engagement, collaboration, and accountability across all levels.
Support business development efforts including pricing, presentations, and client engagement.
Partner with APS Platform and IG teams to align strategies for growth and retention.
Support pricing strategies, ROI achievement, and accurate forecasting.
Drive adherence to ABM core values and regulatory requirements.
Review and approve cost-control reports, staffing plans, and resource allocation.
Identify and implement innovative solutions to strengthen APS’s market position and client value proposition.
Ensure compliance with safety, quality, and regulatory standards through team training and oversight.
Establish and track KPIs, quality metrics, and productivity measures to ensure operational success.
Promote a strong safety culture through inspections, audits, and continuous monitoring.
Own full P&L responsibility for APS accounts, ensuring financial objectives are met.
Implement APS operating standards, processes, and technologies across the portfolio.
Implement succession planning and support leadership development programs.
Monitor and analyze financial performance, identifying opportunities for margin improvement and cost optimization.
Act as primary client advocate, building strong relationships with senior stakeholders and ensuring expectations are exceeded.
Leverage technology and best practices to enhance reliability, resiliency, and efficiency in service delivery.
Recruit, develop, and mentor account leaders and operational teams to build a high-performing workforce.

Requirements

12+ years

bachelor’s degree

hvac

energy management

p&l

cmms

12+ years overseeing hard and soft services for complex facilities portfolios.
Bachelor’s degree in Engineering, Facilities Management, or related technical discipline.
Deep technical knowledge of building systems including HVAC, electrical, and mechanical.
Proven ability to implement energy management and sustainability programs.
Ability to travel and manage accounts across multiple states.
Strong financial acumen with P&L management experience.
Excellent communication, leadership, and relationship-building skills.
Expertise in CMMS, BAS, BMS, IWMS, and emerging technologies (IoT, AI, Smart Buildings).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1909 Founded

Year of Establishment

The company began operations as a window-cleaning service in San Francisco.

$8.4B Revenue

Annual Revenues

Reflects the company's global scale and integrated service model.

6B sq ft

Space Managed

The company services over 6 billion square feet of space daily.

27/30 Airports

Busiest U.S. Airports

The company manages operations at 27 of the 30 busiest U.S. airports.

Evolved into a global facility-services powerhouse.
Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Culture + Values

Building strong relationships with customers, delivering high-quality services.
Maintaining the highest standards of integrity in all actions.
Striving to deliver exceptional results with innovation and continuous improvement.
Working together to achieve shared goals and fostering collaboration across the company.
Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.

Environment + Sustainability

2040 Target

Net-Zero Carbon Emissions

Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.

Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.

Inclusion & Diversity

ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
The company is committed to increasing the representation of women and minorities in leadership roles.
ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
The company has specific goals to recruit and retain diverse talent across its operations.

Articles

Investor Relations

ABM History

Press Releases