Senior Business Support Analyst at Puget Sound Energy in Bellevue, WA | USD79,200-131,700 | Kablio

Role

Description

app maintenance

system implementation

advanced analytics

query development

process improvement

project leadership

Communicates analytical methods, assumptions, and results with key stakeholders to allow for effective data-driven decisions in line with business goals.
Responsible for application maintenance, upgrades, troubleshooting, and training for internal and external stakeholders when necessary. Responsible to coordinate system implementations and testing as required.
Responsible for analyzing, trending, forecasting, and/or tracking business unit/program performance and data statistics.
Uses advanced analytics and/or statistical methods to study and analyze available data and determine trends, root causes, metrics, leading and lagging indicators.
Develops and applies process improvement methodologies to business process and procedures.
Responsible for maintainance, enhancement and development of querying techniques used to effectively, consistently and accurately derive reports and data.
Assesses current practices and develops new modeling approaches, tools and processes.
Develops metrics and on-going analysis.
Leads project teams on various, related projects/initiatives, as well as business case documentation.

Requirements

sap

powerbi

sql

project management

bachelor's degree

statistical analysis

Familiarity with SAP, BI, PACE, PowerBI, PowerClerk.
7 years utility-related experience.
Project management skills.
Experience performing advanced statistical analyses (such as predictive analytics, regression forecasting, data visualization and/or survival analytics).
Experience in providing guidance and direction to lower staff.
Associate’s degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
Experience in Crystal Reports and Adobe Acrobat Pro.
Solid written, interpersonal, and group communication skills.
Ability to take initiative and work both independently and as part of a team to accomplish objectives.
Experience leading teams.
Bachelor’s degree in related field.
Experience working with relational database sytems (querying, analysis, reporting).
Excellent problem solving skills.
Process documentation and improvement experience.
Strong time management and organizational skills.
Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos.
Advanced relational database experience (MS Access, SQL, Oracle).
Programming language (Visual Basic, SQL, VB.NET, HTML).
Ability to understand and explain technical concepts.
Excellent writing, communication and customer service skills.
Knowledge of rate-making process.
Experience with CSEE Systems (CSY, CIS, CMS).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1899 Founded

Year Established

The company has been in operation for over a century, serving the Pacific Northwest.

1.1M Customers

Customers Served

The company provides electricity and natural gas to over 1.1 million customers in the region.

Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
Committed to innovative solutions for energy efficiency and demand response.
Supporting local businesses, initiatives, and educational programs through community engagement.
Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.

Culture + Values

Customer Commitment: We focus on delivering the best service and experience to our customers.
Safety: We prioritize the safety of our employees, customers, and communities.
Integrity: We operate with honesty and transparency in everything we do.
Sustainability: We are committed to supporting environmental sustainability and community resilience.
Excellence: We strive for continuous improvement, striving to be the best in our field.
Collaboration: We work together as a team to drive innovation and meet challenges head-on.

Environment + Sustainability

2045

Net Zero Goal

Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.

50%

Renewable Energy

A significant portion of energy supply now comes from renewable sources such as wind and solar power.

Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
Expanding electric vehicle charging infrastructure to support regional EV adoption.
Investing in modern, resilient energy infrastructure for a clean energy future.

Inclusion & Diversity

34% Leadership

Women in Leadership Roles

A significant percentage of leadership positions are held by women.

Leadership is committed to advancing diversity, equity, and inclusion across all levels.
Active employee resource groups support a variety of diverse communities.
An inclusive culture is promoted where every employee feels valued and respected.

Articles

About Us

Careers

Sustainability

Role

Description

app maintenance

system implementation

advanced analytics

query development

process improvement

project leadership

Communicates analytical methods, assumptions, and results with key stakeholders to allow for effective data-driven decisions in line with business goals.
Responsible for application maintenance, upgrades, troubleshooting, and training for internal and external stakeholders when necessary. Responsible to coordinate system implementations and testing as required.
Responsible for analyzing, trending, forecasting, and/or tracking business unit/program performance and data statistics.
Uses advanced analytics and/or statistical methods to study and analyze available data and determine trends, root causes, metrics, leading and lagging indicators.
Develops and applies process improvement methodologies to business process and procedures.
Responsible for maintainance, enhancement and development of querying techniques used to effectively, consistently and accurately derive reports and data.
Assesses current practices and develops new modeling approaches, tools and processes.
Develops metrics and on-going analysis.
Leads project teams on various, related projects/initiatives, as well as business case documentation.

Requirements

sap

powerbi

sql

project management

bachelor's degree

statistical analysis

Familiarity with SAP, BI, PACE, PowerBI, PowerClerk.
7 years utility-related experience.
Project management skills.
Experience performing advanced statistical analyses (such as predictive analytics, regression forecasting, data visualization and/or survival analytics).
Experience in providing guidance and direction to lower staff.
Associate’s degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
Experience in Crystal Reports and Adobe Acrobat Pro.
Solid written, interpersonal, and group communication skills.
Ability to take initiative and work both independently and as part of a team to accomplish objectives.
Experience leading teams.
Bachelor’s degree in related field.
Experience working with relational database sytems (querying, analysis, reporting).
Excellent problem solving skills.
Process documentation and improvement experience.
Strong time management and organizational skills.
Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos.
Advanced relational database experience (MS Access, SQL, Oracle).
Programming language (Visual Basic, SQL, VB.NET, HTML).
Ability to understand and explain technical concepts.
Excellent writing, communication and customer service skills.
Knowledge of rate-making process.
Experience with CSEE Systems (CSY, CIS, CMS).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1899 Founded

Year Established

The company has been in operation for over a century, serving the Pacific Northwest.

1.1M Customers

Customers Served

The company provides electricity and natural gas to over 1.1 million customers in the region.

Providing reliable electricity and natural gas to customers with a focus on sustainable energy solutions and reducing environmental impact.
Actively investing in wind, solar, and hydropower projects as a key player in the transition to renewable energy.
Committed to innovative solutions for energy efficiency and demand response.
Supporting local businesses, initiatives, and educational programs through community engagement.
Involved in major infrastructure projects, including large-scale energy storage and smart grid advancements.
Dedicated to meeting the evolving needs of the Pacific Northwest's energy future.

Culture + Values

Customer Commitment: We focus on delivering the best service and experience to our customers.
Safety: We prioritize the safety of our employees, customers, and communities.
Integrity: We operate with honesty and transparency in everything we do.
Sustainability: We are committed to supporting environmental sustainability and community resilience.
Excellence: We strive for continuous improvement, striving to be the best in our field.
Collaboration: We work together as a team to drive innovation and meet challenges head-on.

Environment + Sustainability

2045

Net Zero Goal

Commitment to achieving net-zero carbon emissions by this future date, aligning with global sustainability efforts.

50%

Renewable Energy

A significant portion of energy supply now comes from renewable sources such as wind and solar power.

Aiming to reduce customers' carbon footprint through energy efficiency programs and clean energy solutions.
Expanding electric vehicle charging infrastructure to support regional EV adoption.
Investing in modern, resilient energy infrastructure for a clean energy future.

Inclusion & Diversity

34% Leadership

Women in Leadership Roles

A significant percentage of leadership positions are held by women.

Leadership is committed to advancing diversity, equity, and inclusion across all levels.
Active employee resource groups support a variety of diverse communities.
An inclusive culture is promoted where every employee feels valued and respected.

Articles

About Us

Careers

Sustainability