Learning Coordinator at United Living Group in Warrington, England, United Kingdom | Kablio

Role

Description

user onboarding

totalmobile training

system docs

training support

content updates

training analytics

Assist in onboarding new users and ensuring consistent learning experiences across sites
Support the Change Manager in rolling out change initiatives and gathering feedback from stakeholders
Support site visits to deliver in-person training and gather user feedback
Work alongside the Data and Systems Specialists to understand system functionality and translate it into effective learning materials
Act as a point of contact for training-related queries and support requests
As and when required, travel to operational sites and support requirements from the Teams.
Monitor training effectiveness and user adoption, identifying areas for improvement while maintaining a training record and providing yearly refreshes to upskill and roll out new features of the system
Collaborate with internal teams to align training with business goals and system updates
Coordinate and deliver training sessions for operational teams and subcontractors on systems such as Totalmobile
Raising the bar
Keeping guidance documents, process maps video tutorial library is kept up to date. This task will be done alongside our Training and Engagement Lead

Requirements

microsoft office

driving license

training delivery

totalmobile

communication

self‑motivated

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Tact and the ability to deal with difficult situations
Full UK driving license
Self-Motivated, enthusiastic and calm under pressure.
Ability to translate technical information into accessible learning content
Understands the need for respect, sensitivity and discretion in a public facing role.
Ability to make things happen – starter/finisher
Well-developed verbal and written communication skills
I.T literate particularly Microsoft Office and Excel.
A confident communicator who enjoys helping others learn
Experience in coordinating or delivering training in a technical or operational environment
Strong communication and interpersonal skills
Team player, but also comfortable working alone.
Experience working with Totalmobile
Positive attitude and energetic pace
Excellent interpersonal and communication skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£627 m

Annual Revenue

The company's annual revenue as of March 2024.

£3.4 b

Order Book Value

The total value of the company's order book as of March 2024.

2014

Year Established

The company was formed in 2014 through the merger of Bullock Construction and United House.

It rapidly evolved into a national infrastructure and housing powerhouse.
Backed by Apollo Global Management since 2023.
Its four pillars—Property Services, Infrastructure Services, New Homes, Connected—deliver projects from social housing retrofits to telecoms roll‑out.
Typical projects include net‑zero home retrofits, water network builds, gas pipeline diversions, and build‑to‑rent schemes.
In Infrastructure, it handles gas, water, and telecoms upgrades; in Property, it tackles building safety, planned maintenance, and regeneration.
Unusually, it owns a telecoms arm deploying mobile and fixed‑line networks, acquired via Great British Communications and 5G rollout expansions.
Its history spans heritage heating installers to modern utility and property group, merging utilities expertise with construction heritage.

Culture + Values

Community Engagement
Customer Focused
Partnership Delivery
Professional and Passionate
Responsible

Environment + Sustainability

2030

Net Zero Target

Aims to achieve net-zero emissions by 2030.

4.5 Mt

CO₂ Capture

Captures 4.5 million metric tons of CO₂ annually through the HyNet pipeline.

250M

Infrastructure Investment

Awarded a £250 million contract for a CO₂ pipeline project.

Committed to reducing our environmental impact through measurable outcomes
Pathway to zero covering scope 1 and 2 operations
Publish direct emissions annually via ESOS and SECR reporting
Use eco welfare cabins (solar/lithium hybrid, rainwater harvesting, non-chemical WC, telematics) to reduce emissions and noise
Support clients’ decarbonisation, including net-zero retrofit of buildings
Placed on LHC Retrofit & Decarbonisation Framework supporting public-sector retrofit energy efficiency
Four strategic pillars (Infrastructure Services, New Homes, Property Services, Connected) embed sustainability actions with KPIs

Inclusion & Diversity

United Living Group mission states: 'to create a more sustainable and inclusive society'
No published DEI strategy or quantitative gender statistics found

Articles

Case Studies

News

Careers & Vacancies

Role

Description

user onboarding

totalmobile training

system docs

training support

content updates

training analytics

Assist in onboarding new users and ensuring consistent learning experiences across sites
Support the Change Manager in rolling out change initiatives and gathering feedback from stakeholders
Support site visits to deliver in-person training and gather user feedback
Work alongside the Data and Systems Specialists to understand system functionality and translate it into effective learning materials
Act as a point of contact for training-related queries and support requests
As and when required, travel to operational sites and support requirements from the Teams.
Monitor training effectiveness and user adoption, identifying areas for improvement while maintaining a training record and providing yearly refreshes to upskill and roll out new features of the system
Collaborate with internal teams to align training with business goals and system updates
Coordinate and deliver training sessions for operational teams and subcontractors on systems such as Totalmobile
Raising the bar
Keeping guidance documents, process maps video tutorial library is kept up to date. This task will be done alongside our Training and Engagement Lead

Requirements

microsoft office

driving license

training delivery

totalmobile

communication

self‑motivated

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Tact and the ability to deal with difficult situations
Full UK driving license
Self-Motivated, enthusiastic and calm under pressure.
Ability to translate technical information into accessible learning content
Understands the need for respect, sensitivity and discretion in a public facing role.
Ability to make things happen – starter/finisher
Well-developed verbal and written communication skills
I.T literate particularly Microsoft Office and Excel.
A confident communicator who enjoys helping others learn
Experience in coordinating or delivering training in a technical or operational environment
Strong communication and interpersonal skills
Team player, but also comfortable working alone.
Experience working with Totalmobile
Positive attitude and energetic pace
Excellent interpersonal and communication skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

£627 m

Annual Revenue

The company's annual revenue as of March 2024.

£3.4 b

Order Book Value

The total value of the company's order book as of March 2024.

2014

Year Established

The company was formed in 2014 through the merger of Bullock Construction and United House.

It rapidly evolved into a national infrastructure and housing powerhouse.
Backed by Apollo Global Management since 2023.
Its four pillars—Property Services, Infrastructure Services, New Homes, Connected—deliver projects from social housing retrofits to telecoms roll‑out.
Typical projects include net‑zero home retrofits, water network builds, gas pipeline diversions, and build‑to‑rent schemes.
In Infrastructure, it handles gas, water, and telecoms upgrades; in Property, it tackles building safety, planned maintenance, and regeneration.
Unusually, it owns a telecoms arm deploying mobile and fixed‑line networks, acquired via Great British Communications and 5G rollout expansions.
Its history spans heritage heating installers to modern utility and property group, merging utilities expertise with construction heritage.

Culture + Values

Community Engagement
Customer Focused
Partnership Delivery
Professional and Passionate
Responsible

Environment + Sustainability

2030

Net Zero Target

Aims to achieve net-zero emissions by 2030.

4.5 Mt

CO₂ Capture

Captures 4.5 million metric tons of CO₂ annually through the HyNet pipeline.

250M

Infrastructure Investment

Awarded a £250 million contract for a CO₂ pipeline project.

Committed to reducing our environmental impact through measurable outcomes
Pathway to zero covering scope 1 and 2 operations
Publish direct emissions annually via ESOS and SECR reporting
Use eco welfare cabins (solar/lithium hybrid, rainwater harvesting, non-chemical WC, telematics) to reduce emissions and noise
Support clients’ decarbonisation, including net-zero retrofit of buildings
Placed on LHC Retrofit & Decarbonisation Framework supporting public-sector retrofit energy efficiency
Four strategic pillars (Infrastructure Services, New Homes, Property Services, Connected) embed sustainability actions with KPIs

Inclusion & Diversity

United Living Group mission states: 'to create a more sustainable and inclusive society'
No published DEI strategy or quantitative gender statistics found

Articles

Case Studies

News

Careers & Vacancies