Maintenance Technician

Description

The Maintenance Technician has a key role to play within the building's operation, working alongside supervisors and using our inhouse- system (FreshService). They will be responsible for ensuring that visual standards in the buildings are maintained to an excellent standard.

The Maintenance Technician is responsible for carrying out general maintenance tasks assigned to them via the in-house booking system and would have multiple projects assigned by their supervisors throughout the portfolio.

• Ensure that the building that you maintain pass visual standard audits
• Provide the building manager/team with regular updates to ensure that all maintenance issues are being resolved in a timely manner, using in-house platforms (FreshService & Viva engage)
• Carry out daily building walks and create tasks to ensure a high level of visual standards and improving the member experience
• Planning and organising of time and tasks to suit client requests
• Taking ownership of own cleaning standards ensuring you leave working areas clean and tidy in line with company procedures, as per work task guidance procedures
• Complete accurate and detailed reports when handing over jobs to a third party
• Ensuring stock levels are maintained and maintenance storage areas are clean, tidy and COSHH compliant.
• Maintain regular contact with supervisor, keeping them fully updated of re-occurring issues, requesting involvement where necessary / appropriate
• Follow policies and procedures set by FORA and current H&S legislation
• Provide correct information when ordering parts to ensure quick turnaround.

Requirements

• Experience working with third party contractors
• Confident all-round knowledge of building maintenance including painting, moving furniture, hanging wall mounted items, carpet tiling and building furniture
• Strong written and verbal communication skills
• Complete a minimum of 130 Freshdesk tickets per month with an SLA of 91% or above
• Good hand/power tool skills
• Ability to use reporting and tasks management tools such as FreshService
• Building maintenance experience in customer facing environment

Benefits

At Fora, we're fuelled by a desire to enhance the way people work. We're here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what's important - working productively, healthily and happily.

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council, and Pangaia are just some of the businesses who call a Fora workspace home.

• Volunteering Days
• Season Ticket Loan
• Health Shield
• Cycle to Work Scheme
• Employee Referral Scheme
• 28 days holiday plus your birthday off!
• Overtime Opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance