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Lead Dispatcher
Gfl Environmental Inc.
Coordinate driver schedules, resolve on‑route issues, and lead the dispatch team.
6d ago
Junior (1-3 years)
Full Time
Coquitlam, British Columbia, Canada
Office Full-Time
Company Size
20,000 Employees
Service Specialisms
Solid waste management
Recycling
Liquid waste management
Hazardous liquid waste disposal
Infrastructure services
Site excavation
Demolition
Shoring
Sector Specialisms
Municipal
Homeowners Associations (HOAs)
Industrial
Commercial
Residential
Government
Solid Waste Management
Liquid Waste Management
Role
What you would be doing
route optimization
driver planning
check-in monitoring
dispatch operations
data entry
customer response
- Work with routing specialists to improve route efficiency
- Assist in planning daily driver coverage based on service needs
- Monitor driver check-ins and ensure accurate documentation
- Coordinate with operations, customer service, and maintenance
- Oversee daily dispatch operations and route assignments
- Support, guide, and coach dispatch staff to meet service goals
- Maintain accurate dispatch records and data entry
- Lead daily safety tailgate meetings
- Respond to customer and service issues in real time
What you bring
routing
scheduling
communication
problem solving
2+ years
ms office
- Knowledge of routing and scheduling best practices
- Strong communication, organizational, and problem-solving skills
- 2+ years of experience in dispatch, logistics, or transportation (lead or supervisory experience is an asset)
- Willingness to work extended hours or weekends as needed
- Proficient in MS Office (Outlook, Excel, Word)
- Ability to multitask in a fast-paced environment
- Great training and growth opportunities
- Be part of a sustainable, growing company with a strong team culture
- Competitive salary and excellent health, dental, and vision benefits
- RRSP matching and retirement savings options
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Born in 2007
Year of founding through merger
The company was formed through the merger of several Canadian waste firms, marking its official inception.
4th Largest
Market ranking in North America
GFL has grown to become the fourth-largest diversified environmental services provider in Canada and the US.
Over 25 States
US operational footprint
GFL's services span over half of the United States, showcasing its extensive national reach.
Multi-Billion Dollars
Annual revenue figures
The company reports significant annual revenues, reflecting its financial strength and market presence.
- Quickly transformed into a North American environmental powerhouse.
- Headquartered in Vaughan, Ontario.
- Manages solid waste hauling, landfills, transfer stations, material recovery, liquid waste collection, vacuum truck service, soil remediation, and bulky-item pickups.
- Crafts integrated solutions, often replacing multiple vendors, with a signature bright green fleet.
- Notable projects include large municipal waste-collection contracts in Toronto, Halifax, and Windsor, plus excavation work at Toronto’s Pan Am Aquatics Centre.
- Expanded via strategic US acquisitions, such as Rizzo Environmental and Waste Industries, boosting its footprint and service scope.
- Operates material-recovery facilities and regularly files SEC and TSX reports.
- The Full Circle Project allows communities to vote on local charitable giving, blending service delivery with civic engagement.
- Grow For Life
- Safe For Life
- Sustainable For Life
- Team Green
30% reduction
GHG Emission Target
Targeting a 30% absolute reduction in Scope 1 and 2 emissions by 2030 from a 2021 baseline.
40% recovery
Recyclables Recovery Goal
Goal to increase recyclables recovery at MRFs by 40% by 2030.
85% RNG
CNG Fleet Goal
Aim for 85% of CNG fleet powered by RNG by 2030.
100% renewable
Renewable Energy Goal
Aim for 100% renewable energy in operations they control by 2030.
- Vision: to be Green For Life through accessible, cost-effective, and sustainable environmental solutions
- Published a Sustainability Action Plan in 2022 outlining climate strategy
- Aligned reduction target with Global Methane Assessment, SBTi and IEA Net Zero pathway
- Currently increasing landfill gas capture, expanding CNG/RNG fleet, and installing renewable electricity
- Goal to double beneficial use of landfill biogas by 2030
- Avoided/sequestered 12.1 Mt CO₂e in landfills in 2021 (up from 7.9 Mt in 2020)
- 2021 baseline: Scope 1 emissions 3.942 Mt CO₂e, Scope 2 emissions 0.033 Mt CO₂e
2024
Employee Engagement Survey
Conducted the first company-wide employee engagement survey to understand workplace satisfaction and areas for improvement.
2024
Green Leaf Scholars Program
Launched a scholarship program for dependents of full-time employees to support educational opportunities.
Women in Waste
Inclusion Program
Implemented the Women in Waste program to enhance women's participation in waste management roles.
Multi-Year
DEI&B Roadmap
Committed to developing a comprehensive, long-term roadmap for advancing diversity, equity, inclusion, and belonging.
- Implemented Women in Waste (WIW) program to increase women’s participation
- Launched Green Leaf Scholars Program in 2024 for dependents of full‑time employees
- Committed to building multi‑year DEI&B roadmap
- Goal to increase percentage of women across GFL (no specific percentage disclosed)
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