Janitorial Night Manager

Description

• Review scope of work and ensure quality assurance per account to retain existing business and gain new business
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems

Requirements

• Strong planning, organization skills, and attention to detail
• MS Office, Internet skills required
• Training in management, coaching, motivating, developing, and leading a team
• Ability to work the afternoon shift, usually 4 pm to 1 am, Monday to Friday
• This position will cover a territory between East Knoxville and Greeneville with occasional travel necessary in outlying areas (West Knoxville and the Tri-Cities). The right candidate must have reliable transportation and be willing to commute to various client buildings each night along a defined route
• High school diploma required or equivalent experience in commercial janitorial services industry.
• Three years of prior experience in a supervisory role
• Excellent communication and interpersonal skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance