Support the Property & Technical Services Managers in undertaking regular physical inspections of completed works and service contracts and of all areas of the premises in their entirety.
Assist the Property & Technical Services Managers in procuring quoted costs and other appropriate information to facilitate the production and subsequent management of the building service charge budget.
Support the Property & Technical Services Managers in advancing good client relations with appropriate occupier representatives; propagate open communication and flow of information on building issues.
Manage and review helpdesk and permit requests:
With assistance from the Property and Technical Services Managers ensure and update records of compliance with all British Land Property Management operational processes and procedures
Assist the Property & Technical Services Managers in ensuring that the production of service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines.
Assist with the tracking and processing of service invoices and the production of management accounts.
Support the Property & Technical Services Managers in ensuring that health & safety, emergency procedures and safe working practices are enforced and conform to current legislation. In the absence of the Property Manager to take control of any emergency situations and execute evacuation plans.
Support the Property & Technical Services Managers with all aspects of routine correspondence and lead on administrative duties to support the efficient running of the building management office.
Take ownership of the BLPM vision and values ensuring that they are fully integrated into all of the building’s services
Requirements
helpdesk
cafm
it skills
administration
Helpdesk (CAFM) System experience
Basic IT Skills
Strong Administration skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1856 Founded
Year Established
The company has a long-standing legacy in the real estate sector.
£13.6bn Value
Portfolio Size
The company manages a diverse range of high-profile assets across the UK.
175M Visits
Retail Traffic
Annual foot traffic across its retail parks and shopping centers.
£1.5bn Pipeline
Logistics Investment
Ongoing development of last-mile logistics hubs in urban areas.
Landmark campuses include Broadgate, Regent’s Place, Paddington Central and the growing Canada Water site.
Retail interests cover open‑air parks and shopping centres across the UK.
Typical projects blend active asset management with development and repositioning of mixed‑use spaces.
Notable deals include the first Campus retail‑park acquisition from Brookfield and Meadowhall joint‑venture exit.
Uniquely, it pioneered the ‘campus’ office model in London, clustering workplaces, amenities and transport links.
Culture + Values
We are responsible, trusted and accountable.
We focus on the long term.
We foster a collaborative, diverse and inclusive culture.
We deliver excellent customer service.
We encourage innovation and continuous improvement.
Environment + Sustainability
2030
Net Zero Carbon Goal
Aiming to achieve net zero carbon emissions by 2030.
Reducing the carbon footprint across the portfolio.
Investing in energy efficiency and renewable energy solutions.
Targeting a reduction of Scope 1, 2, and 3 emissions across operations.
Enhancing biodiversity and implementing sustainable building practices.
Inclusion & Diversity
50:50 Gender Split
Board Composition
The company ensures equal representation by gender on its Board.
43% Women Leadership
Senior Roles
Approximately 43% of senior leadership positions are held by women.
Committed to a diverse and inclusive workforce.
Aim to increase workforce diversity at all levels.
Promote an inclusive culture where everyone can thrive.