Owns, develops and operates premier shopping malls, outlet centers and mixed‑use retail destinations worldwide.
Lead mall operations to boost revenue, leasing, marketing, and tenant satisfaction.
6 days ago ago
Intermediate (4-7 years)
Full Time
Akron, OH
Onsite
Company Size
3,000 Employees
Service Specialisms
Specialty leasing
Pop‑ups
Kiosks
In‑line leasing
Turnkey operations
Store design & development
Rapid store development
Logistics & fulfillment
Sector Specialisms
Retail Leasing
Property Management
Marketing and Promotions
Amenities and Customer Services
Digital Initiatives
Sustainability Efforts
Retail
Commercial Real Estate
Role
Description
profit programs
leasing management
security planning
operations standards
marketing execution
team development
Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling
Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses
Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening
Maximize the mall’s influence and leadership position in the community and with partners for the company’s benefit
Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place
Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security
Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property’s preventative maintenance program, development of a comprehensive energy and capital plan
Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers
Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy
Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction
Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters
Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures
Requirements
budgeting
accounting
financial analysis
retail experience
bachelor's
public speaking
Good working knowledge of budgeting, accounting and financial analysis
Ability to adapt to changing work environment
3- 5 years of experience or training in shopping centers or equivalent retail environment
Ability to read, analyze and interpret complex documents
Bachelor’s Degree from a 4-year college or university preferred
Effective writing and communication skills in public speaking
Strong interpersonal and relationship skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Born in 1993
Year of Founding
The company was formed through the merger of two prominent firms in 1993.
250 Properties
Real Estate Portfolio
The company owns and manages a diverse portfolio of nearly 250 properties across multiple regions.
200M sq ft
Managed Space
Over 200 million square feet of commercial space is under the company's management.
S&P 100 Rank
Market Position
As an S&P 100 constituent, the company is recognized as a leading real estate investment trust.
Its portfolio spans regional malls, Premium Outlets, The Mills and international joint‑ventures across North America, Europe and Asia.
Typical projects include high‑end mall redevelopments, outlet expansions and mixed‑use transformations integrating retail, dining and entertainment.
The company led bold acquisitions—like Taubman, J.C. Penney and Forever 21—reshaping the retail landscape and rescuing distressed brands.
Specialises in experiential retail, blending shopping with food halls, theaters, EV charging stations and digital amenities.
Notably, its international joint ventures power premium outlet centers in Japan, South Korea and Europe, showcasing global reach.
Culture + Values
Acting with integrity and fairness.
Committed to operational excellence.
Valuing collaboration and teamwork.
Fostering a culture of innovation and creativity.
Respecting and valuing diversity of thought and experience.
Dedicated to delivering outstanding customer service.
Holding themselves accountable for results.
Environment + Sustainability
By 2030
Net Zero Carbon Emissions Goal
Committed to achieving net zero carbon emissions across operations.
25%
Energy Consumption Reduced
Achieved a 25% reduction in energy consumption since 2015.
75%
Energy-Efficient Lighting
Over 75% of properties use energy-efficient lighting systems.
90%
Water Conservation Practices
Integrated water conservation in over 90% of properties.
Committed to LEED certification for new developments and major renovations.
Aiming for zero waste at more than 50% of properties.
Inclusion & Diversity
41% Leadership Roles
Women in Leadership
Women hold 41% of senior leadership positions across the organization.
2025 Diversity Goals
Diversity Milestones
Aiming to increase representation of women and minorities in executive roles by 2025.
30% Board Representation
Gender Diversity
Women hold 30% of seats on the Board of Directors.
The company regularly measures and reports diversity metrics across all levels of the organization.