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Senior Delivery Lead - Control Systems
Watercare Services Limited
Lead digital control systems projects, managing budgets, stakeholders and delivery
7d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Auckland, Auckland, New Zealand
Hybrid
Company Size
1,001 Employees
Service Specialisms
Water Services
Wastewater Services
Environmental Services
Engineering
Construction
Maintenance Services
Infrastructure Services
Consulting
Sector Specialisms
Water
Wastewater
Infrastructure
Commercial
Industrial
Manufacturing
Institutional
Role
What you would be doing
cost management
sow development
risk assessment
project delivery
reporting
stakeholder management
- Monitors and controls resources, opex, and capital costs against the project budget and manages expectations of all project stakeholders in relation to costs of work.
- Develops or leads development of statements of work alongside vendors ensuring value for money for Watercare, manages SOWs to successful completion.
- Develops and reviews contracts and SOWs ensuring attention to detail and clearly articulated deliverables which provide maximum value for money for Watercare.
- Takes full responsibility for the definition, delivery, and successful completion of large projects.
- Produces timely, effective reporting, ensuring stakeholders are able to understand and monitor differing reporting approaches.
- Carries out risk assessments across their area of delivery, developing mitigations and escalating appropriately.
- Facilitates regular feedback to stakeholders to keep them engaged
- Ensures that effective project control, change control, risk management and quality management processes are maintained.
- Develops project budgets alongside key stakeholders.
- Stays abreast of potential issues and roadblocks and proactively ensures early communication of known or anticipated concerns.
- Leads development of business cases ensuring all key framework areas are succinctly captured, adds thought leadership in relation to delivery approach and development of the case for change.
- Builds long-term, strategic relationships with senior stakeholders, acts as a single point of contact for all stakeholders in relation to their assigned projects.
- Effectively manages conflict within assigned teams.
- Focus self and assigned teams on continuous process improvement and new ways of working.
What you bring
scrum master
project management
agile
leadership
scaled agile
facilitation
- Strong facilitation skills, presenting technical information to non-technical stakeholders.
- Ability to manage multiple tasks concurrently; strong organization skills; ability to plan forward and manage deadlines.
- Experience of multiple frameworks, including scaled agile, waterfall, scrum, kanban and hybrid approaches.
- Maintains vision and clarity of priorities to teams using clear communication style.
- Understands the balance of leadership vs servant leadership and effectively demonstrates both as required.
- Experience leading agile teams to deliver to project outcomes using hybrid methodologies.
- Experience in a leadership role in a large scaled agile environment.
- 3 years' experience either leading multiple cross functional agile teams with demonstrated value delivery or managing large project or programme delivery (budgets > $2M)
- Experience of working in fast paced digital environments, delivering at pace.
- Either second or third level Scrum Master certification (PSM II, PSM III, CSP, CTC) or Project Management qualification (Prince2, PMP)
- A demonstrable track record of enabling continuous improvement.
- Tertiary level qualification in an appropriate discipline
- Strong attention to detail
- Excellent leadership skills, communicating clear strategy and purpose.
- Proven experience using agile delivery methods, whilst understanding the fundamental principles behind what they are trying to achieve and why they are valued.
- Understands Watercare's non-tangible assets capitalization policy and optimizes budgets to ensure most effective use of capital budgets.
- Experience leading large, high profile projects with budgets > $3M.
- Generous parental leave
- Employee discounts at a range of large retailers
- Training and development opportunities
- Life and income protection insurance plans
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Interview process
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Company
Overview
Millions served
Customers
Watercare ensures a reliable water supply, serving millions of customers in Auckland, New Zealand's largest city.
Modernizing network
Infrastructure Projects
The company invests heavily in modernizing infrastructure to meet growing urban demand with major projects such as water treatment plant upgrades and network expansions.
- It manages critical infrastructure, delivering clean drinking water and treating wastewater across the region.
- The company operates an extensive network of pipelines, reservoirs, treatment plants, and pumps to maintain supply.
- With a focus on innovation, Watercare invests heavily in modernizing infrastructure.
- Watercare is known for its commitment to sustainability, balancing growth with resource conservation.
- It serves millions of customers in Auckland, the largest city in New Zealand.
- The company plays a vital role in protecting the local environment by managing wastewater effectively.
- Watercare’s expertise spans water distribution, wastewater management, and infrastructure maintenance.
- Respect
- Working together as “One Team”
- “Growing Greatness” leadership development program supporting both vertical and lateral career progression
Net zero by 2050
Ambitious climate target
Achieving net zero emissions by 2050 through comprehensive sustainability initiatives.
50% reduction by 2030
Operational GHG emissions target
Committed to cutting operational greenhouse gas emissions by half by 2030.
40% carbon reduction by 2025
Infrastructure carbon target
Reducing built-carbon in infrastructure construction by 40% by 2025.
1.2 GWh annual solar
Solar energy production
Generating 1.2 GWh annually through six solar arrays, including NZ's first floating array.
- Reducing built-carbon in infrastructure by 40% by 2025
- Two major wastewater treatment plants (Mangere & Rosedale) to be energy-neutral by 2025/2030
- Installed six solar arrays (total 1.66 MW), including NZ’s first floating array at Rosedale
- Generated total 4,563 GWh renewable energy to date, avoiding ~534 t CO₂
- Converted ~30% of vehicle fleet to electric vehicles
- Water Efficiency Plan: residential per-capita use 241 L/day in 2023 (ahead of 253 L/day target for 2025)
- Residential consumption target: reduce from 510 L/dwelling/day (FY21) to 481 L/dwelling/day by 2025
- Non-revenue water target: ≤186 L/connection/day by 2025 via leak detection and pressure management
- Trap-and-haul programmes for migratory fish/eel restoration in dam spillways
- Native habitat restoration: tree/shrub planting along waterways, Hūnua Ranges forest regeneration, Trees for Survival school sponsorship
- Trialling recycled non-potable water reuse for irrigation, construction, industrial and toilet flushing applications
- Committee for Climate Action established in 2019 for board-level oversight
- Decarbonisation Roadmap and Energy Policy supporting scope-specific targets and risk-informed planning
- Core value of Respect underpins inclusive workplace ethos
- “Growing Greatness” programme targets mid‑career leaders to foster leadership diversity and internal progression
- Flexible working policy allows tailored arrangements aligning team and individual needs
- Remuneration strategy rewards high performance and personal development throughout employee lifecycle
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