Writes training programs, including outlines, text, handouts, and tests.
Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
Maintains quality training by establishing and enforcing organization standards of practice and protocol.
Devise programs to develop maximum potential among employees in lower-level technician positions.
Lectures class on safety, installation, programming, maintenance, machinery, and equipment, following outline, handouts, and texts.
Conducts course feedback evaluation to determine measurements of training success or areas of improvement.
Monitor, evaluate, or record training activities or program effectiveness and file documentation.
Develop alternative training methods if expected improvements are not seen.
Provide assistance and site visit if needed for customer concerns on technical inquiries after multiple warranty or callbacks.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Keep current with developments in area of expertise by reading current publications, books, articles, etc.
Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
Offer specific technical training programs to help workers maintain or improve job skills.
Design, schedule, and administer meetings, classes, and demonstrations to conduct training.
Provide support on nights and weekends to technicians that are running into technical difficulties and coach through diagnostic if needed, or discuss what issue could be.
Administers written and practical exams and writes performance reports to evaluate trainees' performance.
Attend meeting or seminars to obtain information for use in training programs or to inform management of training program status.
Evaluate training materials used for instruction, such as outlines, texts, or handouts.
Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
Monitor training costs and prepare budget reports to justify expenditures.
Monitor and record tool Co-Op program. Maintain policies in accordance with our Program.
Requirements
hvac 7yrs
epa 608
training 5yrs
high school
customer service
neat appearance
Clean and neat appearance
Minimum 7 years Residential HVAC Service experience
EPA 608 and Lead Renovator Certification preferred.
Minimum 5 years Training & Development experience
High school GED or equivalent
Strong customer service and communication skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
1987-founded
Year of Establishment
The company was initially established as a small plumbing service.
1,000 systems
Landmark Installation
By 2001, the company had installed its 1,000th heating and air system.
35 years
Years of Reliability
The company has maintained a reputation for high-quality service over three decades.
2023 expansion
Recent Growth
In 2023, the company expanded its electrical services into new regions.
Began as a small plumbing outfit and evolved into a full-service home comfort specialist.
Offers 24/7 emergency response and same-day service guarantees.
Specializes in HVAC, plumbing, and electrical projects, including tankless water heaters and full system replacements.
Maintains a rigorous in-house technician training program.
Regulary recognized with industry awards like Angi Super Service and A+ BBB ratings.
Culture + Values
Delivering excellence in all we do
Providing extraordinary customer service
Commitment to quality and professionalism
Teamwork and collaboration
Building long-lasting customer relationships
Environment + Sustainability
30% reduction
Environmental Impact
The company helps customers reduce their environmental impact through innovative solutions.
Focused on reducing energy consumption in operations
Committed to providing energy-efficient products and services
Promoting sustainability through green solutions for homes