Ensure all correspondence with Customers is noted in Tenant Memo field
Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances, and exits
Site visits, patrol on foot exterior and interior property
Complete all reports and sent them to the Leader daily
Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, and pot holes
Assist with replacing burnt-out lights, garbage pick-up, snow removal, and touch-up painting as needed
Respond to lock out, noise complaints, On Call Maintenance assistance
Be a visual presence on site to ensure the health, comfort and safety of our Customers
Provide excellent customer service, by opening doors, assisting with bags, etc.
Requirements
security license
driver's license
customer service
computer tablets
web programs
confidentiality
Security License required
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained while remaining calm and in control of a situation
Valid driver's license and vehicle required
2 years Customer Service and/or Security Experience preferred
Ability to maneuver or lift up to 10kg with the proper equipment
Group RRSP matching
Familiarity with computer tablets is an asset
Strong commitment to providing excellent customer service
Ability to handle sensitive and confidential matters
Demonstrates a positive attitude, enthusiasm and assertiveness
Elbow 5 Eight (SW Calgary)
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Benefits
Competitive wages
Flexible group medical and dental
Up to 20% rental discounts, and more!
Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
Fitness and Wellness reimbursement
Training and Development allowance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
security background checks
reference checks
pre‑employment physical testing where applicable
Company
Overview
1984
Year Founded
Established in 1984, the company has grown to be a major player in residential property ownership and management across Canada.
Portfolio spans across Canada, providing quality living spaces for families and individuals.
Reputation for transforming communities and revitalizing older properties to create attractive living environments.
Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects.
Consistent strong financial performance supported by a solid portfolio of well-located properties.
Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs.
A leader in property management innovation, integrating technology to improve tenant experience.
Culture + Values
Integrity – We will be honest, accountable, transparent, objective, constructive, respectful and trusting in our dealings with others, appreciating their views and differences.
Our Associates – We will provide a safe and respectful work environment that attracts, supports, develops and recognizes high‑performing and innovative team members.
Teamwork – We will work as a team, appreciating and benefiting from each other’s unique talents and skills in an open environment while recognizing that the team’s successes are our successes.
Customer Service – We will promptly respond to Resident Member concerns and needs with thoughtfulness, compassion and innovation, while at the same time striving to develop proactive solutions through a support network and a positive service attitude.
Social Responsibility – We will contribute to our Communities and encourage our Associates and Resident Members to also contribute in ways that reflect our Golden Foundation, balancing our needs with those of others.
Leading with Love Always – We’re committed to an inclusive culture that is led with kindness, compassion and support for our Associates and Resident Members.
BWell – Comprising five pillars: B Sustainable, B Healthy, B Inclusive, B Community and B Charitable.
Environment + Sustainability
$23M investment
Energy Efficiency Upgrades
The company invested $23 million in 2024 to modernize boilers, improve building insulation, retrofit lighting, and expand submetering.
38,446 tonnes
Waste Generated in 2024
The company generated 38,446 tonnes of waste, with 5,360 tonnes diverted from landfills through recycling and reduction efforts.
5,800+ trees
Earth Month Challenge
Over 5,800 trees were planted through an Earth Month Challenge, raising over $5,000 for environmental initiatives.
#131 Rank
Canada’s Most Responsible Companies
Recognized as one of Canada’s Most Responsible Companies by Newsweek in 2024.
Reduced energy usage by 13.8% and GHG emissions by 14.4% compared to 2019 baseline.
Reduced water use intensity by 11.7% since 2019, via submetering and advanced leak-detection.
Installed energy metering in 91.2% of suites for electricity and 19.5% for natural gas.
Launched supplier ESG survey and increased use of environmentally friendly cleaning products (61% of top-used products).
Inclusion & Diversity
12,000 hours
DEI Training Hours
Associates completed over 12,000 hours of training in 2024, including modules focused on diversity, equity, and inclusion.
Foster belonging and open, respectful dialogue through the B Inclusive pillar and DEI Committee.
Completed company-wide DEI training in 2023.
No specific gender-related statistics publicly disclosed.