Manager, Service at Gcc Olayan in Riyadh, Riyadh, Saudi Arabia | Kablio

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Manager, Service

Gcc Olayan

Leading diversified company with expertise in engineering, construction, and infrastructure projects.

Oversee regional service department, manage performance, KPIs, and growth.

1 months ago ago

Intermediate (4-7 years), Experienced (8-12 years)

Full Time

Riyadh, Riyadh, Saudi Arabia

Office Full-Time

Company Size

3,000 Employees

Service Specialisms

Construction services

Project Management

Consulting

Engineering

Architecture

Property Development

Design

Technical Services

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Commercial

Role

Description

financial reporting

kpi monitoring

market analysis

product implementation

target management

service promotion

Compile, analyze, and present relevant financial and statistical reports to senior management, identifying required actions to support business performance.
Develop and manage overall service-related financial and operational targets.
Implement new service-related products and solutions introduced by the Distributor to enhance operational efficiency.
Foster a culture of continuous learning to build organizational know-how and support ongoing service innovation.
Ensure appropriate measures and controls are in place to achieve these targets.
Promote Service Department offerings to both existing and potential customers, as well as internally across Business Units.
Develop and execute improvement strategies aimed at increasing market penetration and service profitability.
Continuously monitor and analyze market trends, competitive activity, and customer behaviors.
Provide actionable recommendations to senior management based on market insights.
Ensure accurate measurement, monitoring, and analysis of all relevant departmental KPIs, including but not limited to:
Maintain up-to-date, comprehensive KPI reports and regularly communicate findings to management.

Requirements

invoice efficiency

Invoice Efficiency

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded to deliver world-class engineering and construction solutions across diverse sectors.
Specializes in large-scale infrastructure projects that drive growth across the Middle East.
A trusted partner in energy, water resources, and industrial sectors with a commitment to excellence.
Provides cutting-edge solutions in residential and commercial development, enhancing urban landscapes.
Focused on delivering quality projects that meet the highest standards of safety, innovation, and sustainability.
Noteworthy for completing several high-profile projects within tight deadlines, showcasing unparalleled project management skills.

Culture + Values

Integrity in all our interactions and decisions.
Commitment to delivering excellence and quality.
Respect for diversity and fostering teamwork.
Pioneering innovations to meet evolving market needs.
Focus on customer satisfaction and long-term relationships.
Encouragement of continuous learning and personal growth.

Environment + Sustainability

2050

Net Zero Emissions Target

Aiming to achieve net zero emissions by 2050 through comprehensive sustainability initiatives.

Commitment to sustainability in all areas of operations.
Adoption of energy-efficient technologies and practices.
Promotion of environmental awareness throughout the company.
Reducing carbon footprint and waste generation.

Inclusion & Diversity

Dedicated to creating an inclusive work environment.
Fostering equal opportunities for all employees.
Significant representation of women in leadership roles.
Commitment to enhancing gender balance across departments.

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