Collect payment and move on to the next service call.
Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre-job conditions.
Responds promptly to customer service calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service sales.
Prepares invoice, totaling costs of services/products provided. Collects payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
Requirements
plumbing
3+ years
state license
communication
driver's license
excavation cert
With the necessary licensing, proficiently installs and repairs various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
Three or more years of repair and service plumbing experience required. Proven track record in the sale of plumbing products and services required.
State plumbing license is preferred.
Must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations.
Full knowledge of plumbing systems is essential for performing duties.
A valid driver’s license.
Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment. Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
Benefits
Paid Vacation
Profit Sharing
Vision Insurance
Accident and Critical Illness Insurance
Tuition Reimbursement
Medical insurance with a Prescription Drug Card
Dental Insurance
Matching 401K Retirement Savings Plan
Life Insurance
Paid Training
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1935
Year Established
The company was founded in 1935 and quickly became a household name in plumbing and drain services.
Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
Experienced in handling projects for both small residential needs and large commercial systems.
Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
Recognized for its prompt response times and state-of-the-art diagnostic tools.
Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.
Culture + Values
87%
Employee Satisfaction
Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.
8‑hour days
Standard Work Schedule
A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.
Teamwork: coworkers contribute positively and support each other
Professionalism and integrity expected in customer interactions
Continuous learning: on‑site training and focus on improvement
Career growth: opportunities to rise from sales to management roles
Environment + Sustainability
15,000 gal/year
Water Saved Per Family
Dual-flush toilets save up to 15,000 gallons of water annually per family.
36% reduction
Water Usage Reduction
The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.
8,050 gal/year
Water Saved Annually
The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.
$58 saving
Annual Cost Savings
The HydroClean valve helps save approximately $58 annually through reduced water usage.
Committed to conserving water and preventing sewage contamination
Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost