OTC Configuration Lead at Johnson Controls in Milwaukee, WI | USD89,000-119,000 | Kablio

Role

Description

sap sd

order management

incident resolution

system upgrades

abap coordination

month‑end closing

Provide day-to-day support for SAP SD module including order management, pricing, billing, shipping, and credit management.
Support month-end and year-end closing activities.
Document functional specifications, test cases, and user manuals.
Collaborate with business users to understand issues and provide functional solutions.
Analyze and resolve incidents, service requests, and change requests within defined SLAs.
Assist in end user training and documentation.
Participation in system upgrades, patching, and regression testing.
Support active projects including Hypercare.
Ensure compliance with internal controls and audit requirements.
Perform root cause analysis and implement permanent fixes for recurring issues.
Coordinate with ABAP developers for custom enhancements and debugging.
Conduct unit testing and support UAT.

Requirements

sap sd

s/4hana

servicenow

jira

sap fiori

sap certified

Hands on Experience with Pricing, Basis SD configurations, Delivery and Billing areas.
Minimum 8 years of experience in SAP SD module with strong support background.
Experience with like ServiceNow ticketing tools and JIRA (project coordination).
S4 HANA experience
Knowledge of SAP Fiori apps related to SD.
Experience with SAP SD user exists.
Good understanding of cross-module integration (MM, FI, WM).
In-depth knowledge of SD processes: order-to-cash, pricing, billing, shipping, and returns.
Ability to handle multiple Change requests and enhancements.
Effective communication skills to collaborate with team members and stake holders based out of different geography.
Experience with IDocs, EDI, and third-party integrations.
Exposure to Agile methodologies and DevOps tools
SAP certification in SD.
Strong analytical and problem-solving skills.
Understanding of SD account assignment and revenue recognition process.
Knowledge of latest Sales Simplification

Benefits

On the job/cross training opportunities
Competitive salary
Comprehensive benefits package including 401K, medical, dental, and vision care
Paid vacation/holidays/sick time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

Inclusion & Diversity

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

sap sd

order management

incident resolution

system upgrades

abap coordination

month‑end closing

Provide day-to-day support for SAP SD module including order management, pricing, billing, shipping, and credit management.
Support month-end and year-end closing activities.
Document functional specifications, test cases, and user manuals.
Collaborate with business users to understand issues and provide functional solutions.
Analyze and resolve incidents, service requests, and change requests within defined SLAs.
Assist in end user training and documentation.
Participation in system upgrades, patching, and regression testing.
Support active projects including Hypercare.
Ensure compliance with internal controls and audit requirements.
Perform root cause analysis and implement permanent fixes for recurring issues.
Coordinate with ABAP developers for custom enhancements and debugging.
Conduct unit testing and support UAT.

Requirements

sap sd

s/4hana

servicenow

jira

sap fiori

sap certified

Hands on Experience with Pricing, Basis SD configurations, Delivery and Billing areas.
Minimum 8 years of experience in SAP SD module with strong support background.
Experience with like ServiceNow ticketing tools and JIRA (project coordination).
S4 HANA experience
Knowledge of SAP Fiori apps related to SD.
Experience with SAP SD user exists.
Good understanding of cross-module integration (MM, FI, WM).
In-depth knowledge of SD processes: order-to-cash, pricing, billing, shipping, and returns.
Ability to handle multiple Change requests and enhancements.
Effective communication skills to collaborate with team members and stake holders based out of different geography.
Experience with IDocs, EDI, and third-party integrations.
Exposure to Agile methodologies and DevOps tools
SAP certification in SD.
Strong analytical and problem-solving skills.
Understanding of SD account assignment and revenue recognition process.
Knowledge of latest Sales Simplification

Benefits

On the job/cross training opportunities
Competitive salary
Comprehensive benefits package including 401K, medical, dental, and vision care
Paid vacation/holidays/sick time

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

OTC Configuration Lead

Johnson Controls

OTC Configuration Lead

Johnson Controls

Description

sap sd

order management

incident resolution

system upgrades

abap coordination

month‑end closing

Requirements

sap sd

s/4hana

servicenow

jira

sap fiori

sap certified

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

sap sd

order management

incident resolution

system upgrades

abap coordination

month‑end closing

Requirements

sap sd

s/4hana

servicenow

jira

sap fiori

sap certified

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog