Facilities Coordinator - Office Services

Description

• Reviewing and completing FreshService tickets with accuracy and follow-through
• Supporting HR, IT, and business leaders with workspace setups for new hires, including workstation prep, supplies, access cards, and IT coordination
• Coordinating and scheduling preventive and routine maintenance activities
• Managing vendors — identifying providers, obtaining COIs/W-9s, reviewing proposals, overseeing performance, and processing invoices
• Coordinating office relocations, space assignments, and floor plan updates
• Overseeing preventive maintenance of HVAC systems, office equipment, and facility infrastructure
• Inspecting progress on renovations, build-outs, and office improvements
• Providing regular updates to stakeholders on facility conditions and service requests
• Providing onsite support to departments with special requests or facility needs
• Conducting monthly and quarterly site safety inspections

Requirements

• 1+ years of experience in facilities support
• Experience using FreshService or other ticketing software
• Ability to multitask, stay organized, and meet demanding deadlines
• Proficiency with Microsoft Office
• Familiarity with preventive maintenance and safety compliance practices
• Pass background checks, drug screenings, and maintain ongoing eligibility for company travel and security access
• Valid driver’s license with a clean driving record
• Lift up to 50 lbs., bend, walk, kneel, push/pull, stand for extended periods, and work on ladders
• A reputation for being detail-oriented, adaptable, and proactive in a fast-paced environment
• Travel up to 75%
• High school diploma or equivalent
• Strong customer service with excellent written and verbal communication skills
• Experience in facilities coordination, construction support, or vendor management

Benefits

• Family Support: Paid maternity and parental leave to help you focus on what matters most.
• Comprehensive Benefits: Multiple plan options for health, dental, and pets. Along with mental health support.
• Employee Stock Ownership Plan (ESOP)
• Career Growth: Great internal mobility opportunities to advance your career.
• Our culture champions continuous learning and personal growth
• Professional Development: Memberships to industry organizations to keep you connected and growing.
• Community Impact: Company-sponsored volunteer days and philanthropic initiatives.
• Generous Time Off: PTO, paid holidays, and a full office closure between Christmas and New Year’s.
• Fun Culture: LJA social events, employee sports teams, bring your kid to work day, etc.
• Education Support: Tuition reimbursement and in-house courses provided by our Learning and Development team.
• Referral Bonuses: Know great talent? Get rewarded for helping us grow.

Training + Development

Interview process

Visa Sponsorship

Security clearance