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Lead Technical Writer
Jll
Lead technical writer responsible for creating and maintaining data center operational documentation.
22d ago
$110,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
New York, NY
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
version control
documentation review
compliance
training materials
technical writing
industry trends
- Ensure all documentation adheres to company standards, industry best practices, and regulatory requirements.
- Aid in creating training materials for data center staff and end-users.
- Manage documentation version control and maintain a centralized repository for all technical documents.
- Review and edit existing documentation for accuracy, clarity, and consistency.
- Collaborate with subject matter experts to gather information and translate complex technical concepts into clear, concise, and user-friendly documentation.
- Stay current with industry trends and emerging technologies in data center operations.
- Develop and update diagrams, process flows, and other visual aids to support written documentation as necessary.
- Participate in data center projects to document new installations, upgrades, and process improvements.
- Create and maintain technical documentation for data center operations, including standard operating procedures (SOPs), user manuals, and troubleshooting guides.
What you bring
10+ years
itil
collaboration
data center
editing
degree
- Minimum 10 years of experience in technical writing, preferably in IT or data center environments.
- Familiarity with industry standards and best practices (e.g., ITIL, ISO 27001, DCIM).
- Proficiency in technical writing tools and software.
- Strong interpersonal and communication skills for effective collaboration with technical teams.
- Strong understanding of data center operations, infrastructure, and technologies.
- Excellent writing, editing, and proofreading skills with a keen eye for detail.
- Ability to understand and communicate complex technical concepts to various audiences.
- Bachelor's degree in Technical Writing, English, Information Technology, or a related field.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, for compliance requirements
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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