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Property Management Coordinator (Faneuil Gardens)
Winncompanies
Assist property managers with leasing, resident services, and admin tasks for a 258‑unit community.
6d ago
Junior (1-3 years)
Full Time
Boston, MA
Onsite
Company Size
1,683 Employees
Service Specialisms
Asset Management
Development & Construction Management
Property Management Consulting
Renewable Energy & Sustainability Initiatives
Underwriting and Due Diligence Services
Military Housing Services
Adaptive Reuse of Historic Buildings
Sector Specialisms
Residential
Affordable Housing
Military Housing
Multifamily
Luxury Housing
Mixed-Use
Commercial
Retail
Role
What you would be doing
leasing tours
payments processing
file management
work orders
rent collection
customer service
- Answer calls and schedule leasing tours, conduct tours and qualify applicants.
- Assess resident charges or process refunds completing activity related to vendor payments.
- Provide administrative support, including routing mail and maintaining resident and property files.
- Follow up with applicants keeping them informed of their application status.
- Work with residents to successfully complete the lease renewal process including completing the tasks necessary to recertify the household for affordable properties.
- Conduct a morning tour of the property, inspect apartments and follow up on outstanding work orders closing out completed work orders.
- Prepare lease and move-in documents evaluating competitor properties and/or assess the assigned properties overall marketing initiatives to help achieve overall leasing results.
- Provide continual excellent customer service, facilitate resident programs and services, assist with resident problems as they arise.
- Follow and adhere to all WinnSafe policies, practice and procedures, commit to recognize and respect cultural diversity for all customers (internal and external), communicate effectively with internal and external customers.
- Retain existing residents and increase resident satisfaction ensuring a positive move-in experience.
- Enter applicant information into property management software.
- Utilize property management system to collect/post and deposit rents.
- Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible and courteous environment.
What you bring
microsoft office
bachelor's
experience
customer service
communication
management trainee
- 1 year of experience in a Management Trainee or similar role.
- Experience with web-based applications and computer systems such as Microsoft Office.
- Ability to adapt successfully to changing situations and environments.
- 1-3 years of related work experience.
- Bachelor's degree.
- Ability to multi-task in a fast-paced office environment.
- Outstanding verbal and written communication skills.
- Excellent customer service skills.
- Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
- Ability to work with a diverse group of people and personalities.
- High school diploma or GED equivalent.
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- Flexible and/or Hybrid schedules are available for certain roles
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- Various Comprehensive Medical, Dental, & Vision plan options
- 401(k) plan options with a company match
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1971 Founded
Year Established
The company was founded with the vision of transforming housing into vibrant communities.
106,000+ Units Managed
Property Management Scale
The company manages a large portfolio of residential units across multiple states.
$ Hundreds of Millions
Annual Revenue
The company generates significant revenue from its real estate development and management activities.
- Began as a vision to turn housing into vibrant communities.
- Operates across 27 states plus D.C. and Puerto Rico.
- Handles a diverse portfolio including affordable, mixed-income, market-rate, and military housing.
- Projects integrate residential units with commercial spaces to create lively, mixed-use neighborhoods.
- Expanded through three business arms: development, residential management, and military housing services.
- Known for award-winning projects that revitalize neighborhoods with energy-efficiency upgrades.
- Combines large-scale property management with hands-on community engagement programs.
- We are committed to providing a collaborative and supportive environment.
- We encourage innovation and creative thinking to drive positive change.
- We strive for excellence in everything we do and take pride in our work.
- We are committed to the success of our employees, residents, and communities.
- We embrace a strong work ethic and dedication to our customers.
2050 Target
Net Zero Emissions Goal
Aiming to achieve net zero carbon emissions by 2050.
- Focus on energy-efficient practices in new developments and property renovations.
- Implemented green building standards, such as LEED certification, across many properties.
- Prioritize reducing energy consumption and greenhouse gas emissions in its portfolio.
- Focus on water conservation, waste reduction, and sustainable materials in projects.
45% Representation
Women in Workforce
Represents women's percentage in the workforce.
- Established diversity and inclusion initiatives to build a more inclusive workplace.
- Actively supports recruitment efforts aimed at increasing diversity across all levels of the organization.
- Tracks and reports on diversity metrics to assess its progress.
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