Operational Technology Manager

Description

The Operational Technology Manager is a key position bearing responsibility for technology primarily related to utility operations. Unique requirements of this position include ability to fuse the disciplines of information technology and operational technology and partner across operational departments of the utility. The role will develop and implement strategy across informational and operational technology systems, including industrial control systems. As a high-functioning member of the Business Technology leadership team this position will develop a team capable of managing technology convergence with utility operations and collaborate with operations and business technology leadership.

• Leader and advocate all aspects of cyber security helping to drive cultural change within the company
• Directs a staff of technologists focused on utility operations technology and product delivery
• Effectively manages budget, ensuring proper cost controls
• Assures appropriate level of management to resolve issues is brought into the problem resolution process
• Measures, monitors and reports status of goals and program achievements
• Position is responsible for implementation and operation of a suite of technologies which include, but are not limited to, workforce management, outage management, and industrial control systems
• Provide leadership in the definition and execution of an IT/OT roadmap, to include aligning with the defined Information Security strategy, business and product strategy
• Drives vendor and technology risk assessments
• Leads special product delivery as required utilizing effective change and program management techniques
• Ensure compliance with policies, controls, and applicable state and federal rules and regulations
• Develops effective, collaborative partnerships with business partners, Business Technology and 3rd parties (including suppliers)
• Primary responsibilities include partnering with key Operational business leaders on IT/OT systems concerning strategy, support and implementation
• Coordinate or direct development of activities to ensure product needs and objectives are met
• Develop strong partnerships and relationships with key outside vendors and hold them accountable for service delivery as needed.
• Develop, forecast, and manage Business Technology capital and expense budgets
• Utilizes effective management practices to maintain employee engagement and productivity
• Manages talent effectively, utilizing best practices to achieve effective business results
• Maintains professional knowledge and takes steps to stay abreast of market changes and industry developments
• Builds company image by collaborating with customers, government, community organizations, and employees
• Communicates effectively with stakeholder including employees to achieve positive business outcomes
• Serves as an expert advisor to senior management in the development, implementation and maintenance of IT/OT systems to ensure best practice control objectives are achieved in protecting information assets
• Leads change and provides specific recommendations to all levels of management concerning operational facing technology
• Implements and maintains a Change Management Program to ensure adequate controls are in place to execute IT/OT changes
• Set strategy and develop technology roadmap for Operational business leaders

Requirements

Background Check: Required

The ideal candidate is an integrator of people and processes, a thought leader, a problem solver, and an expert consultant with solid domain competency in IT/OT applications, infrastructure, networking and security in order to apply the knowledge across an enterprise.

Drug Test: Required

Work Location: Open to major office locations in Montana & South Dakota

The candidate must be able to manage all aspects of diverse IT/OT product delivery and utilize expertise and leadership skills to direct staff and to resolve issues to ensure program goals and requirements are met. The position takes responsibility for products involving multiple disciplines in the IT/OT functions and is responsible for imbedding security into products from the beginning.

• Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click here to certify at no cost)
• Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and process internally at all levels, including the board and investors
• Experience in integrating complex, cross-corporate processes
• Strong interpersonal skills and the ability to lead change are also necessary
• All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
• In depth understand of SOX, CIP and other related compliance frameworks
• The incumbent must have enough courage in their convictions to challenge senior levels of management as appropriate
• The selected candidate must have the utmost personal integrity and business ethics
• Proficient in contract and vendor negotiations
• Strong computer skills, excellent written and verbal communication skills and strong organizational skills are a must
• Ability to demonstrate tenacity when faced with barriers or resistance
• Excellent interpersonal skills; able to work across business lines at senior levels to influence and effect change to achieve common goals
• Expert in program and product management
• A demonstrated understanding of business processes, problem solving abilities, and process analysis is also required in this position
• Ability to demonstrate strength of conviction in asserting a position
• Outstanding analytical and problem-solving abilities
• Experience in strategic technology planning and execution. Must have an in depth understanding of IT systems which support business processes to include application controls, database controls, network and infrastructure controls and software development controls
• In depth knowledge of information security systems (firewalls, intrusion protection systems, security policies, etc.)
• In depth understanding of COBIT, NIST
• Must be able to demonstrate and maintain a good safety record
• Strong leadership skills including interpersonal communication skills preferred
• Academic qualification or professional training in legal and regulatory areas is also desirable
• Demonstrates leadership consistent with NorthWestern Energy's code, values, policies, processes and controls
• In depth knowledge of emerging information technology and cyber threats
• A bachelor's or master's degree in business administration, engineering, computer science, information management or related field, or equivalent work experience
• Experience partnering with outside software consultants and vendors to deliver software and system support for the business.
• Strong leadership skills, communication skills (written and verbal) and analytical skills are all required for this position
• Demonstrated leadership; proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions
• 8 to 10 years supervisory experience

Benefits

Telecommuting: Part-time Negotiable within NorthWestern Energy Service Territory

Pay range: $121,100 to $151.400 per year

Relocation Benefit: Negotiable

• Paid company endorsed volunteer opportunities
• Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
• Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
• Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
• 401K with company match up to 4% and non-elective contribution up to 7%
• Paid bereavement leave
• Continuing education reimbursement
• Paid time off starting on your first day, plus 11 paid holidays
• Paid training opportunities
• Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
• Paid parental leave

Training + Development

Interview process

Visa Sponsorship

Security clearance