Service Coordinator
Esler Companies | Renewal By Andersen
Coordinate service scheduling, quoting, and customer support for window replacement projects.
13 days ago ago
$19 - $20
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Oklahoma City, OK
Field
Company Size
4,000 Employees
Service Specialisms
Construction services
Project Management
Sales & Marketing
Installation
Customer Care
Design Consultation
Manufacturing
In‑home Consultation
Sector Specialisms
Residential
Commercial
Construction
Home Improvement
Window Replacement
Door Replacement
Role
What you would be doing
scheduling
file scanning
payment verification
call handling
cost quoting
- Maintain service scheduling for Service Technicians.
- Scan service orders and confirmation into the correct customer’s electronic file.
- Verify that payment has been received for any billable order prior to ordering or scheduling.
- Take both inbound and outbound scheduling calls; including returning voicemails.
- Quote parts and labor cost for non-warranty services.
What you bring
communication
adaptability
excel
customer service
teamwork
operations
- Excellent oral and written communication skills.
- Ability to adapt well and accept feedback in a changing environment.
- Proficient in MS Office Suite, especially Excel.
- Customer Service experience required.
- Ability to work individually and in a team environment.
- Must be comfortable typing and answering phone calls.
- Experience with operations, permitting, or ordering is a plus.
- 401k with 50% match up to 6% of your annual pay
- Teammate Assistance Plan
- Tuition Reimbursement
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company Paid Holidays
- Paid Volunteer Time
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to enhance homes with top-tier window and door solutions.
- Operates under the iconic Renewal by Andersen brand, offering custom-made, energy-efficient products.
- Expertise spans residential and commercial projects, delivering bespoke solutions that elevate aesthetics and performance.
- Focused on high-quality craftsmanship with a commitment to delivering long-lasting, sustainable results.
- Thousands of employees serve customers nationwide, providing seamless installation and exceptional customer service.
- Known for innovative energy-efficient windows and doors that reduce energy costs and improve home comfort.
- Able to customize products to meet specific client needs, whether for modern residential spaces or large-scale commercial projects.
- Acting with kindness and care in every decision we make.
- To positively impact our Teammates, Customers, and Communities by doing business WITH LOVE.
- Our 'With LOVE' philosophy inspires us to ask: What’s the most loving thing we can do in this moment?
- Respect, trust, and collaboration are essential, and we expect everyone to treat their colleagues with kindness.
- We empower our teammates to make a meaningful impact in their world through peer‑nominated Ambassadors of Love.
9,000 metric tons avoided
CO2 Reduction
Avoids approximately 9,000 metric tons of COâ‚‚ emissions annually.
1,479 metric tons saved
LED Efficiency Achievement
LED relighting initiative at Bayport facility avoids about 1,479 metric tons of COâ‚‚ emissions annually.
40% reclaimed wood
Sustainable Wood Use
Fibrex® frames/sashes contain 40% reclaimed wood fiber by weight from in-house wood-window manufacturing.
- Minnesota manufacturing facility powered by 100% renewable electricity via Xcel Energy Renewable*Connect program.
- First window manufacturer to receive SCS Global Services Indoor Advantage Goldâ„¢ certification; highest certified recycled content values.
- Awarded 2024 ENERGY STAR® Partner of the Year – Sustained Excellence, marking 10th consecutive award.
- Triple‑pane glass added across product lines to meet latest ENERGY STAR v7.0 standards for all climate zones.
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