Service Manager
Morgan Properties
Oversee maintenance team, ensure property upkeep and handle emergencies.
25 days ago ago
$26 - $28
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Rochester, NY
Field
Company Size
1,600 Employees
Service Specialisms
Property Management
Residential Apartment Rentals
Real Estate Investment
Community Maintenance
Tenant Services
Social Responsibility Programs
Sector Specialisms
Multifamily
Residential
Role
What you would be doing
inventory management
preventive maintenance
team leadership
hvac troubleshooting
hiring
inspections
- Manage and organize inventory of all maintenance materials.
- Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
- Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
- Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
- Interview, hire and train new team members.
- Regularly inspect community buildings, including vacant units.
- Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
- Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.
- Planning, assigning and directing work of maintenance team.
- Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
What you bring
hvac/epa/cfc
certificate
3+ years
30‑min commute
driver’s license
- HVAC/EPA/CFC Certification preferred.
- One-year certificate, 3+ years of related experience, or equivalent education and experience.
- Live within a 30-minute commute of the properties.
- Active and valid driver’s license and a personal vehicle.
- Generous paid time off, including 10 holidays per year and sick leave
- Retirement Plan - 401(k) Plan with company match
- Up to 100% Rent Discount
- Employee referral payment program (as much as $750)
- Medical, Dental, and Vision benefits
- Employee Assistance Program
- On-call Appreciation, $15/day for holding the on-call phone
- Long- and short-term disability
- $300 Morgan Essentials – paid quarterly
- Property Staff Shared Renewal Commissions – paid monthly
- Education/Tuition Reimbursement Program
- Additional employee discounts available!
- Pay Range: $26.00 - $28.50 / HR
- Life/AD&D Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1985
Year Established
The company was established as a leader in property management.
- Focuses on multi-family residential communities, managing thousands of units across various states.
- Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
- Excels in property maintenance, community engagement, and operational efficiency.
- Portfolio spans from luxury to affordable housing, offering diverse living options.
- Known for strategic acquisitions and a commitment to excellence in property management.
- Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.
- Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
- Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
- Integrity is a commitment to doing right by employees, residents, and communities.
- Diversity is embraced and celebrated.
- Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.
2024
Urban Benchmark
Lacks a comprehensive sustainability strategy or materiality assessment.
- No disclosed net-zero emissions target date or carbon reduction commitments.
- Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
- No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.
- Create a workplace culture where each employee feels connected, empowered, and heard.
- Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
- Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
- Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
- Did not publicly disclose gender-specific demographic statistics or targets.
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